I can no longer install Ignite Pro 5.0 on my PC

Amivideotek wrote on 11/5/2022, 12:17 PM

I can no longer install IgnitePro2020_x64_5.0.10623.10801.msi on my PC. Is this because I bought a new PC hp ENVY i7? Is this due to the RTX3060Ti graphics card?

I don't know! I try it in Vegas Pro 19 (643), Vegas Pro 20 (139) and Vegas Pro (214). All my software that I use are licenced and downloaded from the publishers website!

I tried everything, reset VP, reinstalled VP and Ignite Pro several times, updated GPU,... But nothing works!
Does anyone have the same problem or can someone help me?
The error comes after the installation of Ignite Pro and the start of VP.

Comments

jetdv wrote on 11/5/2022, 12:28 PM

And what does it say when you click on "Show problem details"?

Amivideotek wrote on 11/5/2022, 12:48 PM

First of all, thank you for looking at my problem.

Now I reinstall Vegas Pro 19 (643) because I know it worked before on an older PC!

The error report :

Amivideotek wrote on 11/5/2022, 12:50 PM

This capture is better...

Reyfox wrote on 11/12/2022, 6:31 AM

In the past, I had to remove Ignite from the OFX folder, restart Vegas, let all the OFX effects rebuild, and than move IgniteCore and IgnitePro.ofx.bundle back into the Plugins folder.

Here is the location: C:\Program Files\Common Files\OFX\Plugins

Amivideotek wrote on 11/12/2022, 2:49 PM

Thank you for your help, but this one doesn't help.

I've tried everything but nothing works.πŸ™

FXHome unfortunately does not want to help me because the license was bought more than 1 year ago and contacting the providers of Vegas I've tried for something else before...πŸ™

I try to reset Vegas Pro with CTRL+SHIFT and double-clicking the program's shortcut icon on the desktop.πŸ™

In the Vegas Pro Preferences > Video > I set the GPU acceleration Off.πŸ™

I change the keyboard from ENGLISH (BELGIUM) to ENGLISH (UNITED STATES).πŸ™

I uninstall other FXHome software Hitfilm Pro.πŸ™

I uninstalled and reinstalled Ignite Pro and Vegas Pro in several ways.πŸ™

I have install Ignite Pro 5.0 on Vegas Pro 19 and Vegas Pro 20.πŸ™

I uninstall Ignite Pro and install Ignite Express 2017.πŸ™

I scanned Windows 10 for errors with "sfc /scannow".πŸ™

I scanned my system with BitDefender antivirus.πŸ™

I have update the GPU and Windows 10.πŸ™

I have reinstall GPU old drivers.πŸ™

I uninstalled my GPU's drivers using Display Driver Uninstaller (DDU).πŸ™

I restored my Windows installation to a version where Ignite Pro and Vegas Pro was not yet installed with an Acronis restore.πŸ™

And in the end, I completely reinstalled Windows 10 from the start, but nothing helps and on my previous computer with Vegas Pro 19 it still works!πŸ™

Perhaps the fault lies with the new computer hp ENVY with Nvidia GPU3060ti.

I don't know what else I can do!

Reyfox wrote on 11/12/2022, 3:07 PM

Do you have a single use license? I know I bought HFP on Humble Bundle, but it was a single use license. If bought on FXHome, you would be able to install on 3 computers.

They used to have this information in your account when you registered your product, but going there, I see nothing. Upgrading/renewing to HFP 2021.3 and had 3 license, but I don't even see the 3 license in the list. All I see is where I can download it again.

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Amivideotek wrote on 11/13/2022, 12:06 AM

Yes, I can install Ignite Pro 5.0 on 3 computers.

Reyfox wrote on 11/13/2022, 12:58 PM

When I log into my account, I no longer see how many activations, or have the ability to deactivate anything. Just download. You can see how many activations you have in your account?

With FXHome giving up (it's been over a year) on Ignite in spite of promises of "new and exciting", I hold out little hope and have moved away from FXHome for everything.

Amivideotek wrote on 11/14/2022, 11:40 AM

When I install a program from FXHome, it shows me how many activations I have, and then I have to close activations when I am above my limit.
I'm sorry I can't use Ignite Pro anymore! I'll try again later by removing my GPU and to see that something fixes. I'm not giving up yet!
I'm still using Hitfilm Pro 2021.3 along with Vegas Pro and I think it's good programs together.

Reyfox wrote on 11/14/2022, 1:57 PM

Like you, I have HFP 2021.3 but also have Ignite Pro for Vegas. When I updated my AMD graphics drivers, Ignite, although installed, didn't work properly. It was there installed, but created black screens in Vegas.

Going back a few drivers, and it is working properly. And while I like Ignite, I am using Borisfx Continuum Complete more and more.

Amivideotek wrote on 11/14/2022, 3:17 PM

I'll give it a try with old drivers, but I highly doubt it.

I think I had already tried it!

Ignite Pro has a lot of quick and easy to use effects.

That's why I like to use it!

Boris FX is of course more professional and more advanced.

Reyfox wrote on 11/14/2022, 3:56 PM

It wasn't the drivers that would stop software from being installed, just the performance of the software.

I agree, Ignite does have a lot of quick and easy effects, while Boris allows you to tweak and tweak and tweak with all the controls to do it.

But with my latest graphics drivers installed, Ignite does work in Resolve Studio and Hitfilm Pro just fine. It's Vegas 19 B643 where it doesn't work.

I have VP20 trial installed. Tomorrow, I'll update my drivers and see how it works.

Amivideotek wrote on 11/15/2022, 12:32 PM

I checked my hardware.

On my previous Computer, Ignite Pro does work.
Lenovo Thinkcentre - ATI Radeon RX550 - Intel Core I7 3.60GHz - 32GB Ram DDR4
Installed software Windows 10 Pro 64-bit
Vegas Pro 19 (643) + Ignite Pro 5.0

To my New Computer Ignite Pro does not work,
Hp Envy - NVIDIA RTX3060Ti - Intel Core i7 2.50GHz - 32GB RamΒ 
Installed software Windows 10 Home 64-bit
Vegas Pro 20 (214) + Ignite Pro 5.0

Also does not work on Vegas Pro 19 (643) + Ignite Pro 5.0

Reyfox wrote on 11/15/2022, 3:06 PM

I have the trial VP20, and Ignite 5.0 is working. I did nothing but install trial VP20 and it's there.

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Amivideotek wrote on 11/16/2022, 12:45 AM

Do you have Windows 10 Pro 64-bit or Windows 10 Home 64-bit installed?

Reyfox wrote on 11/16/2022, 5:09 AM

I have Windows 10 Pro 64 bit up to date.

Amivideotek wrote on 11/22/2022, 12:45 PM

I just found the solution and VEGAS PRO 20 is now starting back as it should with IGNITE PRO 5.0 installed.

I really tried everything I had read on the internet.

I had even changed the Language to English (United Kingdom) without result, but now from the moment I change the Region in the Settings to English (United Kingdom) Vegas Pro starts back without crashing! Very weird!

I'm really happy now.πŸ˜€πŸ˜€πŸ˜€πŸ˜€πŸ˜€

Reyfox wrote on 11/22/2022, 3:00 PM

Glad you found the solution. I wouldn't think that would be the answer, but as long as it is, and everything is working, great!!!

BTW, Ignite Pro 5 will probably be the last version. There are no plans for it. And with Artlist pushing subscriptions with their Max, STARTING at $30 per month, I'll be concentrating more on BorisFX. Ignite could just do some things easier and faster.

Amivideotek wrote on 11/23/2022, 1:03 AM

Yes, Ignite Pro 5.0 is the last version and I find that very unfortunate. Ignite Pro was also affordable for more people.