I cannot render to real Media......

Fotis_Greece wrote on 3/3/2003, 6:29 PM

In Vegas4 i try to render to real media format but there comes an error. It says that an error occured while creating the .rm file which cannot be determined. Any ideas why is this? Also tell me, where in my hard disc is the Real media plugin for Vegas

Comments

SonyTSW wrote on 3/4/2003, 9:16 PM

Are you using one of the standard templates to render to RealMedia? If so, which one? Or if not, what settings are you using in your custom template?

Also, what Windows OS are you running on, and which service packs have you installed? Are you running a localized (non-English) version of Windows?

Fotis_Greece wrote on 3/4/2003, 9:49 PM

I try all settings, nothing works. Neither the standards nor the ones I try to customize. I have Windows XP Pro SP1 English version. I also tried rendering to Real Media with Sound Forge and again the same error, although this time it says something about missing or cannot locate the "com interface"
By the way where is the Real media plugin for vegas? I cannot locate it anywhere in my PC.
I don't know if this has anything to do: I also use Premiere for some projects and latelly I installed an update version of the real media plugin for Premiere (after unistalling the old one first) In Premiere I can render to Real media fine with no problems at all

SonyTSW wrote on 3/5/2003, 9:13 AM

Can you search your Windows system folder (C:\WINNT) for the following two files? Be sure to search subfolders as well.

RMBE3260.DLL
RMTO3260.DLL

Please let me know if you find them in that location. I suspect that your Premiere update may have installed them there, and Vegas is attempting to use them but they are the wrong version, which is why you are seeing the error.

Fotis_Greece wrote on 3/5/2003, 1:46 PM

Both are found in the FileIO plugin folders of Vegas and Sound Forge, the first one found also in the c:\windows\system32 folder
I temporarilly removed it from there and Vegas renders fine to Real Media. Shall I completelly delete it? Will there be any problem with premiere?
Thanks for everything.

SonyTSW wrote on 3/5/2003, 10:19 PM

You will most definitely break RealMedia renders for Premiere if you remove those files from your system folder. Technically speaking, Premiere is causing this trouble because apparently the RealMedia DLLs are not compatible between their different versions and Premiere should have installed them in a private location (like Vegas does) not the system folder. You may also run into difficulties with the Real media player if you install it on your system.

There is a workaround available for you or anyone else who is experiencing this problem (it is only a problem on WinXP SP1). Contact Customer Support and they will email you the fix. It will allow you to render to RealMedia from both Premiere and Vegas 4 on your system and they will happily co-exist.

We will update the RealMedia plugin as a workaround for the next Vegas 4.0 update. However, this will remain an issue for Vegas 3.0 (and other previously released Sonic Foundry applications like Sound Forge 6.0 and ACID 4.0). Please email Customer Support if you are running into similar problems for those applications.