I Now Can't render MPGEG2s ?

Grazie wrote on 9/28/2005, 8:13 AM

I've installed V6c and DVDA3c and I now - arrgghhh - get intermittent Vegas total failures, ranging from 2% to 11%. I get the "Vegas has encountered a problem and will now need to shut down. We are sorry for the inconvenience" . . or something along those lines.

I've tried the templates for "DVD Architect PAL Video stream" and straight "DVD PAL" - and apart from one render, both with equal failure.

I have done the usual available to an end user, defrag and housekeeping and the like, here I stand wishing I hadn't updated.

Oh yes, I CAN render AVIs without any problem at all. I'm only having MPEG issues AND SINCE installing the Vegas6c and DVDA3c.

Help!

Grazie

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Grazie wrote on 10/1/2005, 10:53 AM

Dave, you little GEM! Now that is very very interesting indeed!

"So it's needed for HDV. I wonder if Madison or Main Concept "mistakenly" used a new SP2 feature in version C that now makes SP2 required for regular SD encoding?"

So, who has NOT updated to SP2 and can/can't MPEG2 render?

Dave you reckon that's the question to ask?

Hmmm....

fldave wrote on 10/1/2005, 11:03 AM

My day job is information systems consulting. I specialize in identifying what goes wrong with systems. I see this kind of thing all the time, feature use that is not compatible with back-level systems.

If that is what happened, you think Sony will send be an HDV deck to use with my FX1 for a thank you?

Edited: I upgraded all of my systems to SP2 (reluctantly) and have had no problems. Even an older system I built myself.

Grazie wrote on 10/1/2005, 10:17 PM

Dave, "If that is what happened . . . " well this was NOT the first or last question SONY support ask me. PLUS, my system information website here, only has an option to choose XP, not XP Home or Pro OR SP1 or SP2 - just XP.

There are several inferences that I can draw from this:

1/- It doesn't matter

2/- It does matter if I was using HDV

3/- It doesn't matter because there isn't a place to infer I am using HDV ( which I don't )

4/- This wasn't a question asked of me by Sony support - presumably because they could interrogate my System specs. But there again, how would they know as it ISN'T spelt out in my system specifications, 'cos I can't input that information anyway. So, as I CAN'T input that information then it doesn't matter. If it doesn't matter then why insist that SP2 is needed for HDV-ing? See? If it IS needed ( as you pointed out it is in the req sys for V6 HDV ) then having an option in the inputting of our Sys specs to INCLUDE information whether I have or haven't SP2 would kill any ambiguity and allow Sony support, me, you and others reading this, to get on with the rest of our lives.

Hmmm.... Who can/can't MPEG2 from SP1 on XP Pro. This would indicate "much"! I think?

Dave, thank you for your feedback thus far.

Best regards,

Grazie

Serena wrote on 10/2/2005, 6:18 AM

"So it's needed for HDV. "

That's surprising because I do only HDV and I have XP Home on my machine. SP2 was required for Vegas 5, I think. You do need XP Pro if you have a nework of machines, if I recall correctly the words of my computer guru (there's another thread concerning the functioning of our wetwear ;-) ).

jaegersing wrote on 10/2/2005, 7:50 AM

Regarding SP2 for XP Pro, I have not installed this yet, and have been running Vegas 5 and now Vegas 6 without any OS issues.

Grazie, I have tried out a short test project and confirmed that I can render to MPEG2 without crashing. Can you give more details of your project (and when the error occurs) so that I can try to repro your conditions? I'm not sure what details are important (or relevant) but it might be worth a try.

Richard

Grazie wrote on 10/2/2005, 7:59 AM

Serena

"SP2 was required for Vegas 5" - no networking here and I have been happy with V5 on SP1

Richard - "Regarding SP2 for XP Pro, I have not installed this yet, and have been running Vegas 5 and now Vegas 6 without any OS issues." . .Have you installed V6c then?

"Grazie, I have tried out a short test project and confirmed that I can render to MPEG2 without crashing. " Oh yes so can I. I can get variations of 2 > 4 > 30 > Once got I got 75% done!

"Can you give more details of your project (and when the error occurs) so that I can try to repro your conditions?" - I am MPEG2 rendering, in prep for DVDA3, a completely rendered out and finished AVI file. AVI is almost 2 hours long. I'm just trying to render a BIG MPEG2 file. Oh yes I've tried PAL DVD too.

"I'm not sure what details are important (or relevant) but it might be worth a try." - Well yeah . . . .

Grazie

jaegersing wrote on 10/2/2005, 5:42 PM

Hi Grazie. Yes I am running 6c, sorry I wasn't clearer.

From the description, it looks more and more like a hardware-related problem on your system rather`than Vegas itself. I have a couple of suggestions for you to try (since you're not doing anything productive right now! :) ).

Are you rendering MPEG to the same hard drive that you rendered the AVI file to? If it's the same, try rendering to a different one, and if it's different, try rendering to the same one. Just to explore the possibility of some kind of disk access problem.

Do you have more than one stick of memory in your PC? If so, you could try swapping them around, or even running with just one. Obviously this is not a solution, just a way to narrow things down.

Try disabling Media Manager. No real logic behing this suggestion, but I find MM to be flaky and anyway it is quick and simple to disable it just to see what happens.

Is your PC Hyperthreading? If so, try disabling it.

Can you check whether your CPU cooling fan is running OK? The symptoms you describe might be temperature related. Try rendering with the PC casing's cover removed and see if it helps.

Hope you can find some light at the end of the tunnel real soon mate.

Richard

Grazie wrote on 10/3/2005, 12:18 PM

Thanks Richard.

"From the description, it looks more and more like a hardware-related problem on your system rather`than Vegas itself."

Well, have been onto builders of my machine and they are interested that everything else works, including V6c, but not the MC MPEG for me.

I've done all combinations of renders: Same drive <> other drive

Memory swapping? .. hmm .. .

"Try disabling Media Manager." - One of the first things I did - oh yes!

"Is your PC Hyperthreading?" Yes - down to 1 thread

"If so, try disabling it." Why? And how? - All I did was update to ^c. Before this all was working. I just wish there was a diognostic tool to determine what I need to run V6c.

Fans working, pc is cold.

" . . light at the end of the tunnel real soon mate." . . nah worries. I know you know EVRYBDY knows pcs are just darn flaky!

Best regards

Grazie

Grazie wrote on 10/3/2005, 11:19 PM

Well . . . having "exhausted" the 1st level of remedies with uninstall and reinstall, SONY support are escalating this to there backroom developers. I need to wait on.

Presently I'm encoding in Sony Movie Studio DVD. Preparing a "simple" DAR within this and then transferring - unplugging a f/w cable from one pc to my MONSTA! - the whole project into DVDA3c for final burning. I could and have burnt DVDs on the encoding machine BUT that will only do DVD+Rs, and I want DVD-Rs. "Don't yah just love the smell of burning PCs in the mornin'? "

So, this is what is being done from SONY and this is how I'm handling the production side of things.

As a footnote, to this amazingly "boring" interlude in "Grazie Inc", others . .yah knows who youse is! . .. have also come back to me and report that they have successfully encoded MPEG2s on SP1 using Vegas6c and DVDA3c. Thank you for your time in doing so.

Best regards,

Grazie