Installation incomplete, Why?

NormandMarc-Croteau wrote on 6/20/2025, 3:43 PM

Bonjour! Because I didn't receive your answer to my request in french, I will try with my poor english. So I bought, yesterday, your last version ov Vegas Movie Studio, and I received the confirmation emails. Cliking on the first links on the email, I installed the Vegas suite. But, after the installation , when I tried to open the program, I can see the small windows of the programm annoncing that he is opening, but after , the programm never appears, never opens. During the process of the installation, it seems that all was installed, even if after many minutes the installation programm never closed by himself. And I can open Sound Forge correctly. So it is a proof that the installation was ok. But why Vegas pro 22 never open. I bought your produkts for this part. (Also because I didn't want to renew my subscription to Adobe). So, please, give the solution! any aswer at least. I make a capture with the Snipping tools on my Windows 11, in my HP ENVY. This computer , I bought this winter was very strong, a lot more thant my old Dell XP13 where my previous version of Vegas Studio 16 was working well. Veags pro 22 should work well on this computerl 12th Gen Intel Core i7-1260 64,0 Go, with still more than 1,57 To accessible (libre).

Comments

EricLNZ wrote on 6/20/2025, 6:32 PM

So I bought, yesterday, your last version ov Vegas Movie Studio,

Vegas Movie Studio was discontinued several years ago and no longer sold by Magix. So if you have just purchased Vegas Movie Studio from where did you buy it?

Or is it that you have Magix Movie Studio? But you also mention Vegas Pro 22. Please clarify which software you have.