Installation problem

Sigechu wrote on 1/1/2024, 6:59 AM

The Vegas Pro 21 Suite installation program does not work.

I've tried all the solutions posted on the forum, but they haven't been solved.

Even the trial version will not be installed.

Things I've tried

  • Deleting and cleaning registry
  • Delete Vegas-related files
  • Run as an administrator program
  • Window update
  • Graphic card update
  • clean boot

I will convey my current situation.

When I run the Vegas installation file, the program runs after the execution confirmation screen appears, and shuts down.

After checking the To Do administrator, the program is activated and terminated within seconds.

It seems to be a program conflict issue, so after checking the event viewer, it was confirmed that the program 'MxDownloadManager.exe' caused an error.

[result]

Event ID: 1000

Exception code: 0xc0000409

error offset: 0x002b2b11

My computer setting

  • Ryzen 7 3800x
  • 16GB RAM
  • GeForce 1660

If anyone knows how to solve this problem, please help

Happy new year!