Intensity Pro 4K & V19

SWS wrote on 7/21/2022, 9:12 AM

Trying to get Vegas 19 (643) to recognize my new Intensity Pro 4K. When the IP4k is installed Vegas tries to boot but stops about 3 seconds into the bootup. When the IP4k is removed from the computer Vegas boots just fine. Looks like a no-go? I'll check with BM but wanted to ask around here in case someone has it working...Thanks!

Windows 10

Last changed by SWS

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

Comments

diverG wrote on 7/21/2022, 11:12 AM

The card usually comes with an SD card holding the driver & copy of Davinci resolve. Driver is not always the latest.

Get latest driver from: https://www.blackmagicdesign.com/uk/support/

Leave Vegas connected to normal screen. After loading latest driver reboot & start Vegas. Once loaded and set up (CP BlackMagic) go to prefs/display in vegas & select BM. It should just work. Don't forget to link audio via RCA cable from adapter provided.

Sys 1 Gig Z370-HD3, i7 8086K @ 5.0 Ghz 16gb ram, 250gb SSD, 2x2Tb hd,  GTX 4060 8Gb, BMIP4k video out. (PS 750W); Vegas 18 & 19 plus Edius 8WG DVResolve18 Studio. Win 10 Pro (22H2) Bld 19045.2311

Sys 2 Gig Z170-HD3, i7 6700K @ 3.8Ghz 16gb ram, 250gb SSD, 2x2Tb, hdd GTX 1060 6Gb, BMIP4k video out. (PS 650W) Vegas 18 plus Edius 8WG DVResolve18 Studio Win 10 Pro (22H2) Bld 19045.2311

Sys 3 Laptop 'Clevo' i7 6700K @ 3.0ghz, 16gb ram, 250gb SSd + 2Tb hdd,   nvidia 940 M graphics. VP17, Plus Edius 8WG Win 10 Pro (20H2) Resolve18

 

SWS wrote on 7/21/2022, 11:45 AM

From what I can tell the card didn't come with any SD card. A paper insert does direct me to a free Davinci download. I got the new driver from the BM (USA site) website and installed it. The BM Video Express program does work. But I can't boot Vegas when the IP4k card is installed in the computer. It starts to boot for about 3 seconds then stops and nothing. The computer is still running but no Vegas

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

SWS wrote on 7/21/2022, 11:56 AM

...and just so you know I did get the IP4k working with an old CS6 version of Adobe Premier that I have on the same computer.

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

diverG wrote on 7/21/2022, 11:58 AM

Have used this card with many computers running Vegas, Edius & Resolve NLE's. Never met any problems but seem to recall it needs a particular slot on MB. My driver 12.2.2 Dated Oct 2021 'Desktop Video installer v12.2.2.msi'

Last changed by diverG on 7/21/2022, 12:00 PM, changed a total of 1 times.

Sys 1 Gig Z370-HD3, i7 8086K @ 5.0 Ghz 16gb ram, 250gb SSD, 2x2Tb hd,  GTX 4060 8Gb, BMIP4k video out. (PS 750W); Vegas 18 & 19 plus Edius 8WG DVResolve18 Studio. Win 10 Pro (22H2) Bld 19045.2311

Sys 2 Gig Z170-HD3, i7 6700K @ 3.8Ghz 16gb ram, 250gb SSD, 2x2Tb, hdd GTX 1060 6Gb, BMIP4k video out. (PS 650W) Vegas 18 plus Edius 8WG DVResolve18 Studio Win 10 Pro (22H2) Bld 19045.2311

Sys 3 Laptop 'Clevo' i7 6700K @ 3.0ghz, 16gb ram, 250gb SSd + 2Tb hdd,   nvidia 940 M graphics. VP17, Plus Edius 8WG Win 10 Pro (20H2) Resolve18

 

SWS wrote on 7/21/2022, 12:01 PM

I also have never had an issue with older versions of this card but good point. I'll give a different slot a try. Thanks for the info...

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

SWS wrote on 7/22/2022, 10:49 AM

Well just so ya know...I tried the only other slot available for the IP4k and still no go with Vegas. Works with the BM app, Resolve 18 and an old CS6 version of Adobe Premiere but not Vegas 19 (643). Vegas still tries to boot I get the splash "Clapboard" shot but it then stops.

I uninstalled the newest BM driver and I tried the older BM driver v12.2.2 that seemed to stop it working correctly with Resolve 18, the old CS6 Premiere and still the same behavior with Vegas.

Since Vegas was installed on this new machine, without the IP4k installed already...I wonder if uninstalling Vegas, with the IP4k already installed, then re-installing Vegas, would make any difference?

This is the error I get...
Description
Faulting Application Path:    C:\Program Files\VEGAS\VEGAS Pro 19.0\vegas190.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    vegas190.exe
Application Version:    19.0.0.643
Application Timestamp:    62a9244f
Fault Module Name:    mgxasio4_x64.dll
Fault Module Version:    2.13.0.0
Fault Module Timestamp:    55c8f2c5
Exception Code:    80000003
Exception Offset:    00000000000029f7
OS Version:    10.0.19043.2.0.0.256.161
Locale ID:    1033
Additional Information 1:    c857
Additional Information 2:    c857a39f4d001d75b401e1986c5c2544
Additional Information 3:    f77e
Additional Information 4:    f77e63c17012cfbbaea9cb75a64304cb

Extra information about the problem
Bucket ID:    35ebb3570d53627ed02005586456010d (1161934581060206861)

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

diverG wrote on 7/22/2022, 12:00 PM

The vegas app path matches mine. BM driver v12.2.2 is working fine with DVR18 Studio. Does the BM card show up correctly in the Device Manager? No yellow question marks? Other possibility is BM card is faulty. Now beyond my skill level.

BM card was fitted & working with Edius 8 prior to VP being installed. Bit of a long shot.

Last changed by diverG on 7/22/2022, 12:03 PM, changed a total of 1 times.

Sys 1 Gig Z370-HD3, i7 8086K @ 5.0 Ghz 16gb ram, 250gb SSD, 2x2Tb hd,  GTX 4060 8Gb, BMIP4k video out. (PS 750W); Vegas 18 & 19 plus Edius 8WG DVResolve18 Studio. Win 10 Pro (22H2) Bld 19045.2311

Sys 2 Gig Z170-HD3, i7 6700K @ 3.8Ghz 16gb ram, 250gb SSD, 2x2Tb, hdd GTX 1060 6Gb, BMIP4k video out. (PS 650W) Vegas 18 plus Edius 8WG DVResolve18 Studio Win 10 Pro (22H2) Bld 19045.2311

Sys 3 Laptop 'Clevo' i7 6700K @ 3.0ghz, 16gb ram, 250gb SSd + 2Tb hdd,   nvidia 940 M graphics. VP17, Plus Edius 8WG Win 10 Pro (20H2) Resolve18

 

fr0sty wrote on 7/22/2022, 2:38 PM

Fault Module Name:    mgxasio4_x64.dll

mgxasio4_x64.dll is a dynamic link library file that is part of Samplitude Music Studio developed by MAGIX.(Perhaps VEGAS uses it too?)

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

SWS wrote on 7/22/2022, 5:01 PM

Thanks guys! Any and all thoughts are welcome.

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

SWS wrote on 7/23/2022, 8:25 AM

The IP4k shows up in the Device Manager with no issues. It appears the BM drivers are the issue, if I uninstall the BM drivers Vegas boots fine (the IP4k card is in it's slot). If they are installed Vegas will not boot. Wondering if the Vegas plugins are the issue I believe there were some Boris Continuum assets that I loaded when I got Vegas which, by the way, was a recent purchase. Is there a way of booting Vegas without the plugins loading?

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

Dexcon wrote on 7/23/2022, 8:38 AM

Is there a way of booting Vegas without the plugins loading?

Unfortunately and sadly, this is a long existing issue with Vegas Pro - there is no way to turn on or off VFX when Vegas Pro loads or, indeed, to bypass a problematic VFX that stalls VP's load process. It would be so good if the load process provided an ignore option when an VFX is incompatible with Vegas Pro.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

SWS wrote on 7/23/2022, 8:40 AM

Thanks! May just do a re-install of VP 19 without any plugins and see...it's just a shot in the dark anyway.

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

SWS wrote on 7/23/2022, 10:49 AM

Well....it "appears" that Sound Forge was the issue. Fr0sty set me on the track by mentioning the Samplitude .dll referenced in my error-log-thingy and that got me thinking about "audio" programs. I deleted SF, which I had installed when I installed Vegas and all "seems" to be working as it should. I'm on the newest BM driver as well. Thanks all for your thoughts and advice. Now I can get down to the real issues... complaining about how Vegas sucks!! Just kidding! I have loved this program for about 20 years!!!😄

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

diverG wrote on 7/23/2022, 2:46 PM

Glad to hear you are up & running. Have a basic SF15 loaded my end with no problems however; I did once try a 'magic audio cleaning' program that caused problems with 'asio'. Uninstalling cleared problem.

Sys 1 Gig Z370-HD3, i7 8086K @ 5.0 Ghz 16gb ram, 250gb SSD, 2x2Tb hd,  GTX 4060 8Gb, BMIP4k video out. (PS 750W); Vegas 18 & 19 plus Edius 8WG DVResolve18 Studio. Win 10 Pro (22H2) Bld 19045.2311

Sys 2 Gig Z170-HD3, i7 6700K @ 3.8Ghz 16gb ram, 250gb SSD, 2x2Tb, hdd GTX 1060 6Gb, BMIP4k video out. (PS 650W) Vegas 18 plus Edius 8WG DVResolve18 Studio Win 10 Pro (22H2) Bld 19045.2311

Sys 3 Laptop 'Clevo' i7 6700K @ 3.0ghz, 16gb ram, 250gb SSd + 2Tb hdd,   nvidia 940 M graphics. VP17, Plus Edius 8WG Win 10 Pro (20H2) Resolve18

 

SWS wrote on 7/23/2022, 3:42 PM

Yep something about those audio programs just wasn't kosher. But all is well now...until the next thing 😂

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1