Yes, this is typical for VEGAS 15 and VEGAS 16 ... this was sent as bug so many times ... Magix tried to fix it. Never actually fixed it. I have crashing of the VEGAS 15 and VEGAS 16 like every 10 minutes on high-end computer :).

I spent four hours recreating my document in Vegas 15 and have been editing the same exact files and more for several hours with no issue or crashes. This is incredibly frustrating as I shouldn't be downgrading my software after a fairly minor release. I have a Intel i7 6700K, Nvidia GTX 1080 Ti and am running on Windows 10 Home.

Any other information needed? Like I said, it just stalls eternally, not responding, no crash or report screen.

Ian, I have experienced in VP15 and now VP16, what I refer to as screen freezes. Everything stops and the screen appears to be frozen. It is random and often so annoying I have walked away, and now I'm using DaVinci Resolve 15.01, while Magix looks into it. What releases the freeze is to press Ctrl+Alt+Del keys bringing up the Task Manager option, then simply canceling it and going back to Vegas and the screen freeze has been released. I do have an active ticket with Magix Support that was passed on to them by Neal a few days ago. I'm on Windows 7. This may or may not be like your issue.

@Ian-Phoenix

Yes, more info is required. See my first post. You don't seriously think someone can diagnose the CAUSES of the issue from your cpu and gpu spec do you?

The others may have similar SYMPTOMS, but it is a huge (and incorrect) assumption to say that the cause is the same.

FYI, I don't experience these "freezes" so clearly NOT generic.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Ian, I have experienced in VP15 and now VP16, what I refer to as screen freezes. Everything stops and the screen appears to be frozen. It is random and often so annoying I have walked away, and now I'm using DaVinci Resolve 15.01, while Magix looks into it. What releases the freeze is to press Ctrl+Alt+Del keys bringing up the Task Manager option, then simply canceling it and going back to Vegas and the screen freeze has been released. I do have an active ticket with Magix Support that was passed on to them by Neal a few days ago. I'm on Windows 7. This may or may not be like your issue.

No, I can assure you that the same happens also on Windows 10 Pro. It's very frustrating, and I'm pretty close to give up Vegas and move to Resolve or Premiere Pro. Dear Vegas Pro team: Stop adding new futures, add stability. Then you may add new futures if you like.

I have the same issue, just screen goes wash white, program not responding , doesn't exit or crash have to force close it either from task manager or clicking the 'x' and selecting option for windows to force close it. Its been happening for a long time now and is completely unpredictable, i can't find anything specific that triggers it. I have gh5/gh5s 4k 50p footage on a 4k 25p timline, no gpu accerlation, a 8700k at 5ghz and 32gb of ram. Have tried on all preview quality, not preview scaling. They are fairly busy timeline projects with multiple tracks. It can some times go for hours and be ok , but other times crash every 10 minutes, on the same project. Really frustrating and time wasting 😕🙁 My other editor has reverted back to vegas 13 for the time being.

This is on vegas 15, have trial of 16 and does same thing. Also happens on my laptop , different hardware, with gpu acceleration. Can't find a pattern! Hope we can find a solution.

@Ian-Phoenix Do you work off of external hard drives (my last thing to try! as could be a I/O issue)

@Kinvermark It really is one of those ones where it just crashes, with no symptoms !! can't your self lucky you don't have the issue.

Try to turn off GPU Acceleration. There is a memory leak bug with it. After some time memory usage become huge and Vegas crashes or hungs. Much more often thing - it hangs when you try to UNDO something.

@alex-haynes

You have to TEST, and be methodical. Go back to basics. Have you gone through Nick Hope's troubleshooter? (See FAQ's)

(PS Turning off your 5GHz overclock would be the first place I would start.)

@alex-haynes This is exactly what happens to me as well. Screen goes white, no response. Never "crashes" even after 10+ minutes of waiting, just stays unresponsive forever until I manually close it. I run on GPU-accelerated mode and exactly the same settings I used VEGAS 15 on, but for some reason, the same exact files work beautifully on VEGAS 15. I edited for 8 hours yesterday on 15 without crashing once.

I can start testing with a couple files, but at this point I'm so behind I can't dedicate much time to what should be bug testing and QA done by the developers. Would file info help? I would have to drop clips in one by one and see when it starts crashing. This is clearly some sort of leak or issue with 16, as like I said, same files, same settings on VEGAS 15 works beautifully for hours.

OMG!

1) A program that becomes unresponsive with a white screen, is for all practical intents and purposes a CRASH

2) Yes, file info would help. As would all the other necessary information. Again. See Nick's post & link above.

3) If you don't want to put in any effort, then don't expect it to be fixed. You may get lucky and an update helps, but don't complain if it doesn't because your assumption that it is a widespread, obvious fault is likely wrong.

But hey, how can anyone know if you won't post your information?

@Kinvermark I was distinguishing a "freeze" or a "hang" from a "crash", in that the program does not close or prompt a bug report screen. So instead of mocking us and being snarky, maybe you could read what we're posting.

• Like I said earlier. I'm running Windows 10 Home, use an Intel i7 6700K, GTX 1080 Ti, have GPU acceleration on.
• The bug occurs during all sorts of actions, and I had it trigger several times even when simply clicking to a random part of the timeline. There is no consistency that I saw, it could be opening up an FX window, changing my place in the timeline, selecting a clip, etc.
• The sources are as follows:
  • A 3-hour-long WAV file exported from Reaper.
  • A dozen or so 1080p@60fps MP4 files exported from XSplit Broadcaster. These clips are doubled over (i.e. I have two instances of each clip on top of eachother with different crops).
  • And a looping background MP4 clip (that I bought from Videoblocks.com) that I tried editing with or without that layer muted. Either way crashed.
• I can try to get some file info exports tonight if that helps too. I know there was specifically a bug fix listed in one of the patches specifically to do with XSplit files' audio in VEGAS 15, perhaps the source is relevant here.​​​

Hopefully this sheds some light on the error. Please let me know if any other details would be helpful!

@Ian-Phoenix

I am not mocking or snarking, just exasperated by the apparent unwillingness of forum posters' to provide information needed to help them. Again, read Nick Hope's post. Provide ALL the info up front so we don't have to play 20 questions.

From your last post I would guess you have a media issue. Try using just a couple standard camera AVCHD / MP4 files in a new project to see if you can isolate this.

 

 

• A 3-hour-long WAV file exported from Reaper.
•  

What happens when you do just the audio? (try new project with audio only) The three hour part can be a problem. Just a guess here, but I have had problems in the past with uber long files.

 

 

• A 3-hour-long WAV file exported from Reaper.
•  

What happens when you do just the audio? (try new project with audio only) The three hour part can be a problem. Just a guess here, but I have had problems in the past with uber long files.

 

@zdogg I've done multiple files before with 2-3 hour long WAVs in Vegas 14 and 15, but I will probably have to test each file one by one to see which one is causing issues with VEGAS 16. Like I said earlier in the thread, I copied these tracks as-is back over to VEGAS 15 and have been editing for several hours without issue, so something must have changed between VEGAS 15 and VEGAS 16 which is causing freezes. I will try to do some testing tonight so that we can try to isolate the exact problem.

@Ian-Phoenix Did you get anywhere whith this? I think @Pashi is right its a memory issue, but i have had a lot less issues since increasing dynamic RAM preview value (in preferences) to a larger figure. I was under impression it was for the ctrl+b dynamic render but it has mostly certainly made a difference. I haven't changed anything else but have had zero hangs (not crashes careful what i say!) in two weeks working on various projects. My editor who uses my machine too, has still had 2 crashes over that time but not anything like before. Keeping an eye on the resource monitor in windows, its using significantly more memory than before, which i guess is a good thing - as long as you have it. I've set the value to 2000MB, and windows is using around 16gb (i have 32) with just vegas open.

Give it a go, hope it helps.

I was experiencing the same thing. I would be playing a project from the timeline and the video would simply freeze. Audio would continue. The software would never recover. I had to slay it. I turned off GPU acceleration and the issue stopped.