It would be nice to speak with someone, but it says that there is a 2-4 day wait for a response. I needed this for today. I guess that I will be returning it
@Gus-delaPena Do you have Vegas Movie Studio 17 (or earlier), or Movie Studio 18 or Movie Studio 2022?
If you have 18 or 2022 then Movie Studios 18 and 2022 are not VEGAS products, they are versions of Magix Movie Edit Pro, which is quite different. Support for them is not available on this site. However, support for Movie Studio 18 and 2022 is available from the Magix user forum at https://www.magix.info/us/video-forum/.