iTunes, Quicktime Update, Mov's, Issues

Comments

mve wrote on 7/9/2010, 8:54 PM
As far as I am concerned it's between Sony and Apple to go and figure it out. We did our part as consumers -- the issue is raised, it's reproducible, now the two of them can go duke it out as much as they want and figure out who messed up who. Bottom line is that it's Vegas that's not working.
musicvid10 wrote on 7/9/2010, 9:01 PM
"As far as I am concerned it's between Sony and Apple to go and figure it out. We did our part as consumers -- the issue is raised, it's reproducible, now the two of them can go duke it out as much as they want and figure out who messed up who. Bottom line is that it's Vegas that's not working.

That has got to be the post of the decade.

Sony and Apple are competitors; Apple sells the FCP NLE, Sony sells Vegas. Do you think for a minute that Apple is interested in making its proprietary libs compatible with one of its chief competitors?

Figure it out?? They already have. And anyone with even a little bit of history on his side knows "who messed up who."

Time and time again.

"Bottom line is that it's Vegas that's not working."

So you assume that the tail is chasing the dog? Get a clue.
Dave_OnSet wrote on 7/10/2010, 2:16 PM
I certainly agree with musicvid...
I've seen a history of numerous 'changes' by apple that suddenly have all the fcp people screaming at sony for something that apple broke (no sxs support when unibody macbook pros came out, snow leopard crashes from sxs cards) while apple continues to make its fcp mov codec unavailable on PC's. (Not a question of sony not wanting to buy from them, but of apple refusing to sell it). Just had a case this week where a client 'decided' after post had been completed on Vegas that they 'needed' a pro-res version of the final piece because it's 'standard'. It certainly indicates that where apple does their best work is marketing their hype, and where they do their worst is interoperability.
As a consumer I've done my voting - I have vaio notebooks, an alienware desktop, talk and Tether on a Blackberry (without dropping calls) and edit in Vegas. That's my rant...
mve wrote on 7/12/2010, 11:55 PM
So that's it then -- Sony Vegas can no longer open .MOV files. Awesome!!! I am heading over to Digg .... this topic will do wonders to Sony bottom line.

Get a life musicvid!
rs170a wrote on 7/13/2010, 4:39 AM
So that's it then -- Sony Vegas can no longer open .MOV files.

It most certainly can!!
Pro 9 had a patch for this issue in a recent update.

Mike
musicvid10 wrote on 7/13/2010, 7:12 AM
Got a life, thanks.
And your hostility is misplaced.
You seem to be floating a theory that something in Vegas 8 changed so that it doesn't work with QT.
The truth is exactly the opposite.
Go over to the Apple forums and vent there.
mve wrote on 7/20/2010, 2:07 PM
hey musicvid! It's you who's hostile to anything against Vegas.

What does apple have to do with Sony's issue with QuickTime? Who cares if they "caused" it? Sony relies on QuickTime to work with .MOV files not the other way around. Why would Apple care at all? Does Apple have to check with EVERY other software maker in the world that relies on QT before they release a new patch to their own product? Are you out of your mind?

I paid Sony half a grand for a piece of software that as far as I am concerned doesn't work worth a crap any longer why would I bother going to another software vendor to get a solution for Sony's problem? I don't even care what's broken and who's caused what -- I paid Sony half a grand and that's where I am going to get solution -- it's their job to figure it out.

And to anyone suggesting Vegas Pro 9 as a "solution" -- are you kidding? Another $250 for what? An incompatibility issue with QT? And Vegas 8c is a heck of a lot better than 9 -- just go over to dvinfo.net to see all the bitching about the issues with 9.
mve wrote on 7/20/2010, 2:14 PM
Just got an official reply back from sony on this issue (Waited two days for this -- WOW!):

- - - - - - - - - - - - cut - - - - - - - - - - - - - - - -

Thank you for contacting Sony Creative Software. Vegas Pro 8.0c is no longer
receiving updates as the Vegas Pro 9.0 software has been released. The last
confirmed and tested version of Quicktime supported for Vegas Pro 8.0c was
Quicktime 7.5.5.
You can choose to roll back your installation of Quicktime to the last known
supported version for Vegas Pro 8.0c, or you can choose to upgrade your Vegas
Pro 8.0 software to Vegas Pro 9.0.

You can download Quicktime 7.5.5 from the following link:
http://support.apple.com/downloads/QuickTime_7_5_5_for_Windows

Or, You can choose to download a free 30 day trial of the Vegas Pro 9.0
software from the following link:
http://www.sonycreativesoftware.com/download/trials/vegaspro

Should you decide to upgrade from Vegas Pro 8.0 to Vegas Pro 9.0, you may do so
at the following link:
http://www.sonycreativesoftware.com/upgrade/vegaspro?disp=1

If you still have a follow-up question on this particular incident, please feel
free to update it. If you have a completely different question, please create a
new incident.

Sincerely,

Xxxxxx X.
Customer Service
Sony Creative Software Inc
www.sonycreativesoftware.com

- - - - - - - - - - - - cut - - - - - - - - - - - - - - - -

So we (owners of Pro 8c) are getting a shaft. But hey, there's a wonderful, great lesson here -- DON'T BUY SONY PRODUCTS!
darkframe wrote on 7/20/2010, 3:14 PM
mve, I'd say that you're barking up the wrong tree actually. One of last years Quicktime updates messed up not only Vegas Pro on my system but quite some other video related software as well, e.g. PowerDVD, WinDVD, TMPGEnc XPress 4 and others (less trouble but trouble nevertheless in AfterEffects). Luckily enough I had made a complete system backup just the day before. All other attempts to get rid of that %$/&§ update didn't succeed (Windows' system restore didn't help as well).

If after a Quicktime update software which is making use of Quicktime suddenly produces errors with MOV files I'd say that you cannot blame anybody else except Apple. I've never seen something similar with e.g. any of the DirectX updates. Apple obviously does not inform people outside of the Apple world about changes they are introducing to their libraries. At least it looks as if that is what they're (not) doing.
rs170a wrote on 7/20/2010, 3:43 PM
So we (owners of Pro 8c) are getting a shaft. But hey, there's a wonderful, great lesson here -- DON'T BUY SONY PRODUCTS!

That should read Don't expect to successfully use the latest Apple product on a non-Apple computer!!

BTW, you're always free to sell your PC and buy a Mac :-)

Mike
John_Cline wrote on 7/20/2010, 4:26 PM
"So we (owners of Pro 8c) are getting a shaft. But hey, there's a wonderful, great lesson here -- DON'T BUY SONY PRODUCTS!"

Wow, this is a classic example of "entitlement mentality."

You got a perfectly reasonable response from Sony. YOU chose not to upgrade to the latest version of Vegas but you get upset when your old version of Vegas doesn't support the latest Quicktime. By the way, QuickTime is famous for releasing versions which break ALL video software and it is up to each software vendor to "fix" their software. Apple has turned into the "Big Brother" that their famous "1984" television commercial railed against. Apple is crap.
ushere wrote on 7/20/2010, 4:53 PM
mve - have you stopped taking your medication again?
musicvid10 wrote on 7/20/2010, 6:20 PM
mve,

The only logical conclusion to your rant, if we are to take it at face value, is that we would all be better off if Sony would discontinue QT support completely; actually, I wouldn't miss it that much if it would put an end to the kind of hubris you are dishing out.

You would serve yourself well to read the forum terms of use before posting any more vitriol.
rs170a wrote on 7/20/2010, 6:27 PM
For someone with a grand total of 8 posts so far, mve is not off to a good start.

Mike
Ecquillii wrote on 7/20/2010, 7:23 PM
mve

Your wants might be masking your needs and interfering with your problem-solving abilities. Your desire to have an older version of Vegas work with the newer version of QuickTime in iTunes makes you blame Sony for the incompatibility problem. The older-to-newer timeline, however, indicates that the source of your problem is something which originates at the Apple end, and that is where you should be focusing your efforts (if you really want to try to make a corporate giant bend to your will). Although upgrading to the newer version of Vegas (which works with the newer version of QuickTime) would solve your problem, you seem to be rejecting that path, maybe out of financial considerations, or maybe out of some kind of principle.

It would be nice if software makers took developmental responsibility for older versions of their programs and provided indefinite upgrades without any additional cost. It would also be nice if software makers were genuinely altruistic instead of following their own corporate agendas over and against other corporations. If either of these could be considerations of yours, I would suggest a reexamination of your approach, because misdirected anger and lack of reality-testing will be counterproductive to effecting change.

Tim Robertson

Desktop:ASUS M32CD

Version of Vegas: VEGAS Pro Version 20.0 (Build 370)
Windows Version: Windows 10 Home (x64) Version 21H2 (build 19044.2846)
Cameras: Canon T2i (MOV), Sony HDR-CX405 (MP4), Lumia 950XL, Samsung A8, Panasonic HC-V785 (MP4)
Delivery Destination: YouTube, USB Drive, DVD/BD

Processor: 3.40 gigahertz Intel Core i7-6700
RAM: 16 Gigabytes
Graphics Card 1: AMD Radeon R9 370; Driver Version: 15.200.1065.0
Graphics Card 2: Intel HD Graphics 530; Driver Version: 31.0.101.2111
GPU acceleration of video processing: Optimal - AMD Radeon R9 370
Enable Hardware Decoding for supported formats: 'Enable legacy AVC' is off; 'Enable legacy HEVC' is on
Hardware Decoder to Use: Auto (Off)

musicvid10 wrote on 7/20/2010, 7:58 PM
"So we (owners of Pro 8c) are getting a shaft. But hey, there's a wonderful, great lesson here -- DON'T BUY SONY PRODUCTS!"

We?? Speak for yourself, not for me. I am fully operational with Vegas 8.0c and QT 7.6.2. And I won't even mention that there is a totally free, functional solution to your dilemma, because you will reject it out of hand, without a doubt.

Tim, the logic of your explanation is supported by the release timeline for both softwares -- Vegas Pro 9 was released (and support of 8 ended) four months before Apple released QT 7.6.4 (the first "recent" release that breaks Vegas).

Steven Myers wrote on 7/21/2010, 3:22 AM
This thread is about allowing a kitchen appliance to define the environment in which an NLE is run.

omg lol
Aje wrote on 8/12/2010, 2:01 AM
Just bought an iphone 3GS and downloaded itunes 9.
Before I run itunes set up on my Pc with
win 7/64 and Vegas 9e I wanna know if there is going to be any trouble or not.
Couldn´t figure out If all troubles described in this thread is
with itunes 9 and vegas 8 and if its fixed in Vegas 9e.
Thankfull for a rapid answer.
/Aje