IZotope RX 10 not available as plug-in

Billy wrote on 3/20/2024, 11:48 AM

I did a clean install of Windows on my computer. I re-installed Vegas Pro 21 and upgraded to RX 10 standard from RX 8 Elements. I was surprised that none of the RX 10 features showed as plugins. Went back and forth with IZoptope and followed their troubleshooting process for 6 different things to try, but nothing worked. When I got back to them that none of the fixes worked, they sent me a message that included the following:
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"I was able to confirm that it does not show up in Vegas Pro which is not an officially supported host for RX 10, however, I will pass this information along to the team for future consideration. I do apologize for the inconvenience and recommend trying a different host, such as . . ."

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The plugins do show in SoundForge 17 and Acid Pro 11, and the stand-alone RX 10 works fine. The VST paths are set correctly, so it just looks like the RX 10 VST3 plugins do not work with Vegas Pro 21.

 

Comments

Elynde wrote on 3/20/2024, 3:45 PM

Can confirm. RX 10 Elements isn't showing up in Vegas Pro 21 on my system either. It does show in Sound Forge though.

Dexcon wrote on 3/20/2024, 6:29 PM

That is a bit strange because the VST3 plugins featured in RX10 Elements are also VST3 plugins in RX10 Advanced and those same VST3 plugins do work in Vegas Pro 21. Maybe there's some coding difference with these plugins if sourced from RX10 Elements or Advanced.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

RedRob-CandlelightProdctns wrote on 3/20/2024, 8:53 PM

I posted the identical problem a week or two ago. Upgraded from RX7 to RX10 and while the RX7 VST3s still show in Vegas21, the RX10 ones do not.

I confirmed they are in the same VST3 directory. Not only that, but when rescanning for plug-ins, I can literally see the RX10 plug-in names display -- they just never show up in V21 as plug-ins for me.

The support folks gave me the same response -- "Vegas isn't an officially supported host, and we haven't and won't be testing it. It's probably a problem with Vegas".

Although they have a no-refund policy, the folks who sell the Izotope products were kind enough to cancel my license and refund my purchase. I just don't have time right now to troubleshoot, but do hope one day to re-purchase and hopefully get it working since I'd like to benefit from the new versions of their tools. I realize I could do the round-trip approach to process clip audio files in the external RX10 interface, but it's not my preferred workflow at the moment.

 

Vegas 21.300

My PC (for finishing):

Cyperpower PC Intel Core i7-7700K CPU @ 4.2GHz, 64GB mem @ 2133MHz RAM, AMD Radeon RX470 (4GB dedicated) with driver recommended by Vegas Updater (reports as 30.0.15021.11005 dated 4/28/22), and Intel HD Graphics 630 driver version 31.0.101.2112 dated 7/21/22 w/16GB shared memory. Windows 10 Pro 64bit version 10.0.19045 Build 19045.

My main editing laptop:

Dell G15 Special Edition 5521, Bios 1.12 9/13/22, Windows 11 22H2 (10.0.22621)

12th Gen Intel Core i7-12700H (14 cores, 20 logical processors), 32 GB DDR5 4800MHz RAM, Intel Iris Xe Graphics, NVIDIA GeForce RTX 3070 Ti Laptop GPU w/8GB GDDR6 RAM, Realtek Audio

 

 

RogerS wrote on 3/20/2024, 10:24 PM

I wonder what changed since RX9 which does work.

bitman wrote on 3/21/2024, 3:28 AM

@Billy @RedRob-CandlelightProdctns @Dexcon @Elynde @lan-mLMC 

I have RX10 advanced, I do not have an issue with RX10 and Vegas 21, they show up (apart from those which are not available as plugin like wind reduction) and can be used in Vegas 21, even the RX9 (which I did not uninstall) shows up.

Maybe because I still have RX9 not uninstalled yet, that RX10 shows up?

APPS: VIDEO: VP 365 suite (VP 22 build 194) VP 21 build 315, VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2025, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 24H2 (since October 2024)
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Dexcon wrote on 3/21/2024, 5:20 AM

@bitman  ... RX9 Adv is not installed on my system - only RX10 Adv, I don't think it would be an RX9 "ghost" in the registry because late last year I upgraded the M.2 SSD C drive to a 2TB M.2 SSD and re-installed Windows 11, so only RX10 Adv has even been installed on the current C drive Windows 11 installation.

It's curious as to why basic RXVST3 plugins work well in Vegas Pro 21 when those plugins come from RX10 Adv but not from RX10 Elements. I wonder if the plugins from earlier versions of Elements that worked in Vegas Pro were VST2 plugins rather than VST3 plugins. I think that RX10 is the first RX version that no longer has VST2 plugins so it might be that its the Elements VST3 plugins that are not compatible with Vegas Pro.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

RedRob-CandlelightProdctns wrote on 3/21/2024, 8:42 AM

I was trying to get RX10 basic (not advanced or elements) to show with no success.

I did have RX7 installed at the same time and its VST3 did show up OK, just not RX10 VSTs.

So "Advanced" shows but Basic and Elements do not?

Vegas 21.300

My PC (for finishing):

Cyperpower PC Intel Core i7-7700K CPU @ 4.2GHz, 64GB mem @ 2133MHz RAM, AMD Radeon RX470 (4GB dedicated) with driver recommended by Vegas Updater (reports as 30.0.15021.11005 dated 4/28/22), and Intel HD Graphics 630 driver version 31.0.101.2112 dated 7/21/22 w/16GB shared memory. Windows 10 Pro 64bit version 10.0.19045 Build 19045.

My main editing laptop:

Dell G15 Special Edition 5521, Bios 1.12 9/13/22, Windows 11 22H2 (10.0.22621)

12th Gen Intel Core i7-12700H (14 cores, 20 logical processors), 32 GB DDR5 4800MHz RAM, Intel Iris Xe Graphics, NVIDIA GeForce RTX 3070 Ti Laptop GPU w/8GB GDDR6 RAM, Realtek Audio

 

 

ac6000cw wrote on 3/21/2024, 12:55 PM

The RX10 Elements & RX8 Elements VST3 plugins show up and work in both Vegas 20 (build 411) and Vegas 21 (build 208, trial version) for me.

bvideo wrote on 3/21/2024, 5:13 PM

RX6, RX9, and RX10 (advanced) show up for me inV221 B208.

RedRob-CandlelightProdctns wrote on 3/21/2024, 8:23 PM

This might be a silly question -- but why are *we* debugging the problem?
I mean -- it looks like it works for some people, and not others.

Shouldn't the folks at Izotope and Magix (Vegas Creative) have an interest in figuring out the root cause and getting it fixed?

Vegas 21.300

My PC (for finishing):

Cyperpower PC Intel Core i7-7700K CPU @ 4.2GHz, 64GB mem @ 2133MHz RAM, AMD Radeon RX470 (4GB dedicated) with driver recommended by Vegas Updater (reports as 30.0.15021.11005 dated 4/28/22), and Intel HD Graphics 630 driver version 31.0.101.2112 dated 7/21/22 w/16GB shared memory. Windows 10 Pro 64bit version 10.0.19045 Build 19045.

My main editing laptop:

Dell G15 Special Edition 5521, Bios 1.12 9/13/22, Windows 11 22H2 (10.0.22621)

12th Gen Intel Core i7-12700H (14 cores, 20 logical processors), 32 GB DDR5 4800MHz RAM, Intel Iris Xe Graphics, NVIDIA GeForce RTX 3070 Ti Laptop GPU w/8GB GDDR6 RAM, Realtek Audio

 

 

RogerS wrote on 3/21/2024, 8:54 PM

Izotope doesn't really have an incentive to figure it out unless they think it is an issue for many users. Afterall they never promised compatibility.

VCS isn't so well resourced so to the extent we can figure out the scope of the problem (who it affects) the more likely they can replicate and solve it.

vegasdimitar wrote on 3/22/2024, 3:19 AM

Hi everyone and thank you for reporting those RX 10 problems. We have been looking into this issue and we will try to get to the bottom of this. We are actively trying to figure out what is going on there and resolve any issues on our side as soon as possible. There seems to be something rather strange with RX 10, which we struggle to reproduce consistently, since with a clean installation of RX 10 (and VST rescan if needed), the plugins are found and work in VEGAS in all our tests so far. Izotope do provide a number of other supporting dlls, which, I believe, can get in a rather messy state - if one has multiple versions of the plugin, or some update do not run cleanly, so that the version of those dlls do not match the VST3 somehow. This is so far the only way we have been able to reproduce the issue and sadly, there is not much on our side to be done about this. But, we will continue looking into the issue and try to resolve it. Thank you

dsteinschneider wrote on 3/26/2024, 10:30 AM

I always think of VST plugin usage as very simple - scan folder for 64 bit dll and done. Can you define I clean installation of RX-10? Do you mean a fresh install of Windows that hasn't ever had an iZotope product installed on it?

Cosmin_Gurau wrote on 4/6/2024, 6:15 PM

I can confirm that in VP21, build 208, RX10 Advanced VST3 plugins do not show up, even after a re-scan. I thought it might be a folder issue, but the iZotope Ozone 11 VST3 plugins are in the same exact folder, and work with no problem. I can use a workaround, like pass RX10 through the Blue Cat Axiom VST, but I would really want to avoid that...

Cosmin_Gurau wrote on 4/16/2024, 10:02 AM

UPDATE: It seems that in the latest VP21 build, it works.

TomL wrote on 4/28/2024, 6:20 PM

Everything was working in Vegas 20 until I added another plugin folder which knocked out all RX10 plugins for some reason. Tried everything-uninstall/reinstall RX and Vegas, with reboots in between, registry checks, etc. etc. , nothing worked. Finally, I installed the trial of Vegas 21- it put the plugins back on first load. I exited the trial, ran Vegas 20, and they were back. Hope this saves someone else from losing 10+ hours like I did today.

ChrisD wrote on 4/28/2024, 10:17 PM

Heh. Similarly, my VP21 RX10 plugins mysteriously disappeared some time ago. I installed VP21 build 300 and they were back. I "downgraded" back to build 208, and they are still there. Go Figure.