Just very frustrating...

CorTed wrote on 9/19/2007, 8:48 AM

I build a brand new box back in July with top of the line components, Q6600 processor, 4 Gig DDR2-800 mem, GTX8800-768 graphics card and Vista Ultimate. I have been trying unsuccesfully to get Vegas Pro 8 to run stable for over a week now. It constanly crashes to the desktop??
I know what many of you are thinking. Why bother this forum with your computer issues, and I would agree, if it were not for the fact that any and all other apps I run, and some are pretty CPU and memory intense, run without any problems. When I run VP8 it constanly goes down.... I use a lot of footage from a DCR-SR200 (HDD) camera. When I watch clips in the preview window, clicking from one clip to the next it freezes up. When I render my project it will crash to desktop at random spots. (I use all default settings in Vegas)I have tried to post a message to SCS, but no response yet.
I'm sorry for raging on, but after spending some $3K for the computer and paying top $$ for Vegas, I am pretty darn frustrated.
If anyone has any ideas regarding Vista, settings or anything to get me up and running I would appreciate.

Frustrated Vegas User....

Comments

JJKizak wrote on 9/19/2007, 8:54 AM

Just a stab in the dark here but that video card is putting a huge load on your power supply---is the power supply 600watts or more? and the internal temperature with that video card is going to be real toasty. Open up the case door and have a big ass fan blow into it and try V8 again. At least this will eliminate some areas of concern.
JJK

CorTed wrote on 9/19/2007, 8:58 AM

I appreciate the suggestion. I have a 1000W powersupply, along with 9 internal fans to cool the system and a CP9700 cooler for the Q6600. All is running pretty cool.
Thanks JJK

jrazz wrote on 9/19/2007, 9:24 AM

Try dual booting while running XP (surely someone you know has one that they are no longer using). Try installing and running Vegas 8 in that and see if you get the same results. I know it is some work, but for the amount of money you spent on the system, I think spending 40 minutes installing XP sp2 and Vp8 and DVDA4.5 on it would be a drop in the bucket. If that doesn't work, then I don't know what to tell you.

j razz

TheHappyFriar wrote on 9/19/2007, 9:48 AM

you sure it's running cool? Can you check the MB/CPU/GPU temp's?

rmack350 wrote on 9/19/2007, 9:50 AM

At this point I'd say that Vegas exposes a weakness in hardware that other applications don't. A nicer way of saying Vegas crashes more on your computer than on those of others.

The DCR-SR200 records everything in mpeg2 format. Mpeg2 is not very good for editing and it may be that your camera actually makes it worse because of the way it encodes the files. I'd probably be looking for a way outside of Vegas to transcode your camera footage into a more edit friendly format. DV is very easy for Vegas but going from MPEG2 to DV probably gives you the worst of both worlds.

I've not had to transcode footage to use it so I can't give a specific recomendation but there are free programs out there like AVIsynth that might be able to convert what you have to something more usable, maybe the Huffman yuv codec or something.

How does Vegas perform for you if you have no footage from that camera in the project?

Rob Mack

CorTed wrote on 9/19/2007, 10:05 AM

Thanks Rob,

Something I have to try out. I also own a VX2100 (miniDV) which I can get footage from. Was not aware that mpeg2 could be problematic for Vegas.

Ted

FrigidNDEditing wrote on 9/19/2007, 10:14 AM

mpeg2 can be a little tricky just depends on the encoding of it. HDV is mpeg2 but vegas is optimized to handle it, but ever since I've used vegas I've had some hiccups once in a while when working with mpeg2 of varying sources.

Dave

CorTed wrote on 9/19/2007, 10:22 AM

"I'd probably be looking for a way outside of Vegas to transcode your camera footage into a more edit friendly format"

Rob - What would you consider a more friendlier format ?

Ted

Laurence wrote on 9/19/2007, 10:36 AM

Native m2t editing is very friendly in Vegas except for one important thing: every so often you get an error in a clip that will crash Vegas. Especially if you are cheap (like me) and insist on using regular DV tape. Check and see if it is just one or two clips that are crashing Vegas or if it is a general problem. If it turns out that it is just a couple of clips that crash Vegas, you need to fix the offending clips with something like MPEG VCR from Womble.com.

By the way, I usually get one or two of these clips per tape. Sometimes more. I haven't seen this yet in Vegas 8, but it a huge problem in Vegas 7.

rmack350 wrote on 9/19/2007, 11:17 AM

Errr, um. Depends on what you want. Personally, I'd try to get away from mpeg and into something with a 4:2:2 color sampling scheme. HuffyUV is pretty good and oes what you want but the storage needs will be higher.

Going from mpeg2 4:2:0 to DV at 4:1:1 may not work out too well which is why suggest going to HuffyUV. To do that you'll need to find and download some sort of transcoder as well as the codec. Others here have more experience with things like AVIsynth so I'm hoping they'll chime in. The Doom9 site often has useful info and links so you might want to start there.

But before go down this rabbit hole you should check to be sure that plain old DV25 from your DV camera works fine. Get a baseline on Vegas' behavior using footage that should behave itself. If Your installation still behaves badly with DV footage then maybe something else is going on.

Rob Mack

jrazz wrote on 9/19/2007, 11:26 AM

Did V7 work on this machine with Vista running on it while utilizing the footage from that same cam?

j razz

CorTed wrote on 9/19/2007, 11:33 AM

Rob - thanks for the advise. I will try to check the behaviour using my DV camera and report back later.

jrazz, - don't know. Never intalled V7 on this Vista machine

Thanks,

Ted

CorTed wrote on 9/23/2007, 9:27 AM

I still have not been able to get Vegas 8 to be stable.
I have tried different formats etc. etc.
Here is the error msg I am getting from Vista (Ultimate) when Vegas goes Bye bye:

It ssems to chrash inside the ntdll.dll ???

Description:
Stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: vegas80.exe
Application Version: 8.0.0.144
Application Timestamp: 46cb310a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00065ce0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

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Problem signature:
Problem Event Name: APPCRASH
Application Name: vegas80.exe
Application Version: 8.0.0.144
Application Timestamp: 46cb310a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00065ce0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 4057
Additional Information 2: dd43f503811719de862a846277f68560
Additional Information 3: 45e6
Additional Information 4: fd026c576bb26fd1f315da96f32c0a7f

I have given this info to Sony, but no reply just yest.

Anybody any ideas?

blink3times wrote on 9/23/2007, 9:34 AM

ken c wrote on 9/23/2007, 9:57 AM

it's probably just not fully compatible with Vista... personally I wouldn't try a new o/s like that for at least a year after it's release, because it'll take the software companies that long to make it work with it...works fine w/XP2 here... zero crashes

ken

CorTed wrote on 9/23/2007, 11:24 AM

I'm glad I am not the only one here with issues on Vista. Although it seems more problems with the Ultimate version and Vegas perhaps??

Blink, are you running 7D inside Vista Ultimate ?? or are you running that on XP

Ted

blink3times wrote on 9/23/2007, 1:10 PM

Blink, are you running 7D inside Vista Ultimate ?? or are you running that on XP

Vista Ult 64 with no serious problems at all. There was some minor adjusting to get it installed but that's it. Granted, I have not tried dvdA yet.

4eyes wrote on 9/23/2007, 5:31 PM

What soundcards are you guys using that's Vegas 8 is crashing.

blink3times wrote on 9/23/2007, 7:26 PM

I've got a X-fi elite pro... but that was checked a short time ago... I pulled it and I still got crashes..

http://www.creative.com/products/product.asp?category=1&subcategory=208&product=14064

riredale wrote on 9/23/2007, 8:37 PM

Laurence:

You should not be getting one or two bad clips on each DV tape. In pulling in many dozens of HDV tapes, I've never had a bad clip that crashed Vegas. A couple of dropouts, yes, but the behavior is very predictable (you lose 1/2 second of video and audio).

blink3times wrote on 9/24/2007, 11:46 AM

You should not be getting one or two bad clips on each DV tape.

It's more than one or two.... and a lot of us ARE having this problem. I sent a sample into Sony and they looked at it a claimed that there is indeed a problem and it will be fixed with the next patch.

Andrew B wrote on 9/24/2007, 11:55 AM

I am using the same graphics card and V8 runs fine with XP and it doesnt get very hot at all. I also have a 1Kw power supply and use the Antec 900 case (One 8" and three 4" fans built in).
My processor is a QX8700 thought, but I don't think that should make THAT much of a difference...
I would guess that it is a VISTA issue. Perhaps a sound card or graphics card driver...or V8 compatability.
I have not used VISTA much, can you try running V8 in XP emulation mode? (Is there such a thing?)