Hi Eugenia.
Sorry for not being tech savvy like you are. I thought this forum was for everyone and not just the people who know all their is to know about Sony Movie Studio.
If i knew what the bug was I wouldn't be asking the question. I thought I answered the question when I said I have trouble when adding video clips onto the time line. It works well up till about 15 minutes and then stops responding, no message no anything. I got on to a Tech who told me it has a known bug when working with standard video how can I be more specific?

Ah, so this is a continuation of your other non-responding thread.

>If i knew what the bug was I wouldn't be asking the question.

I was not asking you to tell us how to fix the bug, I was asking you WHAT the bug was.

>I thought I answered the question when I said I have trouble when adding video clips onto the time line.

No, this tells us absolutely nothing.

>It works well up till about 15 minutes and then stops responding, no message no anything.

Now, THIS is what I needed to know. This is the part you needed to include in your first comment above. Along with the model of your camera, and version of Vegas you're using.

But as MSmart found out later, you already had created a thread about this same issue, and we had discuss everything we could discuss about it. There were some ideas suggested there, like not letting Norton kill Vegas threads, copy/paste the timeline to new project, don't use too many 5+ megapixel pictures in the timeline, use an external drive etc. At this point, if you can't make it work with any of these suggestions, just ask for a refund and move to another video editor. Or get another camera, one that shoots in AVCHD (make sure you have at least 3 GBs of RAM on your laptop though, and Vegas Platinum 10).

You also never replied to the question in the other thread if the Qosimo F60 laptop is the one you have or not. MSmart asked the question, you never replied to it. So yes, we need all that information asked above, in ONE place.

1. The EXACT camera model. Are its files DV AVIs or MOD files?
2. The EXACT Vegas version you're using.
3. The EXACT laptop model, and how much RAM/CPU you got exactly.
4. How many still pictures the project has. How many video clips the project has.
5. Are the project properties CORRECTLY set up to PAL DV?
6. What happens if you temporarily disable Norton, while you're editing? Does it still crash?
7. Are you using any plugins?
8. Open the Windows Task Manager while you're editing and notice how it's doing. How much CPU it's using, how much RAM is consumed -- in other words, keep an eye on the system resources and tell us what you find.

Hi Eugenia and MSmart.
Sorry, not use to using forums. Yes I had posted earlier posts and you where a great help. I asked this question on another post because I thought it was something different the tech fellow I was talking to said it was a known bug that was also in SMS 9 it only does it with standard video files which I have. I just thought someone might have a way around it or Sony had put out an update or something.
I tried everything you suggested in the other posts like cut and paste turning off Norton took out all the photo's etc but nothing worked.
I went and got another external hard drive 1TB but it still stopped responding after about 15 minutes into editing. Yes I can ask for my money back but I like the program and if their was a way around it I thought I would give the forum a go.

1,Camera Sony DCR-SR47E Hard drive with Mpeg 2 files
2.Laptop. Qosmio F60 with windows i7 cpu 6gb Ram using 32 bit
3.Using. Vegas Movie Studio HD Platinum 10 (build 179)
4.Set to Pal for Australia.
5.Disable Norton When Editing
6.No still Pictures
7.Purchased external hard drive 1TB
8.I will keep an eye on the usage as you said
My problem is everything works great until about 15 minutes into editing and when I try to add some video clips to the time line or even replay, the program just stops and wont do anything and the message at the top says not responding and even if you wait an hour still nothing. When you click the mouse anywhere on the program it turns opaque I have to turn it off and start it again and then it will do the same thing again. I have been just doing small sections as Msmart suggested but sometimes after bringing them back together for final rendering some of the clips are missing. Sorry to be a pain just an old man probably out of his depth

I would honestly suggest you sell the camera and get an AVCHD one (your camera is an older SD one anyway). Or try Premiere Elements 9, which there should be a trial version available. Obviously this combination doesn't work well on your system.

Another thing to consider is that your external hard drive is the problem.

I had two issues with mine:

1. It would shut down to power save after so many minutes.
2. It was two slow or got real slow the more media cuts I added to the timeline.

My solution was to move the material that I was editing to my fast internal hard drive.

Most external hard drives have a default setting that "spins" them down to power save. You can change this with the hard drive (optional) software...............or, sometimes using Windows 7.

Sorry to be a pain just an old man probably out of his depth

Well, I'm glad you're still trying! I'm sorry my suggestion of an external HD hasn't helped you.

This may not have anything to do with the problem, but how are you getting the video from the cam to the HD? Hooking the cam to the PC via USB and copying them, right?

SD mpeg2 files shouldn't tax VMS or the PC but if you truly have uncovered a bug in VMS then I would suggest that, as a test, you render files (or segments) at a time to Video for Windows (DV-AVI) and see if that helps with the hanging.

You may not know what to look for but using Process Explorer is a good way to see what process are running on your laptop and could be interfering with VMS.

Thank you for your advice.
I don't think the external hard drive would be the problem as I had the problem before I bought the external drive