MAGIX Service Center – Login naar eigen account.

Jos-Berkers wrote on 1/25/2021, 2:02 PM

Can't log in to My Account. It gives a pop-up telling me to be patient: "The embedded ap.magix.com tells ... etc".

With multiple browsers and also after password reset.

I do this because I updated Movie Studio Platinum from 14 to 15 and it gives a message that my Licence key is incorrect!

Would like a solution.

Windows 10 Pro. Latest version

Comments

EricLNZ wrote on 1/25/2021, 2:59 PM

Versions 14 & 15 have different license keys. Your 14 key will not activate 15.

j-v wrote on 1/25/2021, 3:10 PM

I do this because I updated Movie Studio Platinum from 14 to 15 and it gives a message that my Licence key is incorrect!

Seems logic to me because updates are not the same as upgrade, updates are within the same version and upgrades are to another program and those need to be registered ( en gekocht)

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
522.22 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 522.22 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)