Magix Support Not Responding

Former user wrote on 10/22/2025, 11:07 PM

I have already sold the Vegas Pro 20 to the buyer. He has made the payment.
I have reached out to support so they can transfer the license to his email but there has been no response.

Is there a better way to reach out to support to get this done? I have used the form to submit the request.

Thank you

Comments

Jorav wrote on 10/23/2025, 4:52 AM

impossible payer CB mastercard mon numéro de carte est saisi sans espace mais s’affiche avec un espace et est rejeté par votre software pour cette raison _ voir messages Objet : [Billet#2025101117000589] Depuis 11 oct 2025

merci

Reyfox wrote on 10/23/2025, 5:12 AM

This is a user to user forum.

Newbie😁

Vegas Pro 22 B250 (VP18-21 also installed)

Win 11 Pro 23H2 (Build 22631.6199)

AMD Ryzen 9 5950X 16 cores / 32 threads

64GB DDR4 3200 Patriot Viper

Sapphire RX6700XT 12GB Driver: 25.12.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2025.5.1, Newblue FX Total FX360, Ignite Pro V5, proDAD Vitascene V5 Pro and Mercalli V6.

Satvik-Sinha wrote on 10/30/2025, 5:07 AM

Hey are you also not gettinf any response from magic even for genuine causes?