.mov file, Win 10, Quicktime 7.62.14.0

jmden wrote on 11/21/2015, 5:50 PM

Migrated to Windows 10 a couple of months ago. Tried to use/play iphone .mov video files on Movie Studio Platium 12 and all I get is the audio. The fix for this in the past has been to go back to an older version of Quicktime, so I have a saved version of QT 7.62.14.0 on my thumbdrive to do this. Installed this and it didn't work! Only thing different is Windows 10 as far as I can think. What should i do?

Comments

Steve Grisetti wrote on 11/22/2015, 8:17 AM

Have you uninstalled/reinstalled Movie Studio since you upgraded your OS?

jmden wrote on 11/22/2015, 5:14 PM

I think I found the problem. I think I imported the files in question to Movie Studio in before I'd done the revert back to the old quicktime. After removing the files from the Movie Studio project and the reimporting them, everything seems to be working. Sequence is important...