Movie Studio 13.0 Keeps Crashing On Startup

andyrabago26 wrote on 1/5/2016, 8:34 PM

I just got Sony Movie Studio 13.0 awhile back, I put in my serial number and it says requesting cookie, I wait and it says Sony Application Registry Utility Has Stopped Working and displays this:
Problem Description
Application Name: Sony Application Registration Utility
Application Version: Version 13.0 (Build 192) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Movie Studio 13.0\ApplicationRegistration.exe
Fault Address: 0x00007FF69695AB10
Fault Offset: 0x000000000003AB10

Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio 13.0\ApplicationRegistration.exe
Process Version: Version 13.0 (Build 192) 64-bit
Process Description: Sony Application Registration Utility

Can someone please help?

Comments

TreeTops wrote on 1/6/2016, 11:25 AM

Was this program purchased by you? I ask because some pirated copies my have problems running. If you purchased it than I would try to reinstall it.