Movie Studio 13 and dvd architect WILL NOT INSTALL

masennott11 wrote on 12/16/2015, 7:12 PM
Hello. I have just bought the downloadable software from the website, and it finished downloading the install wizard. Upon downloading the software, towards the end, this shows up: ERROR: -2147163964 occurred during installation. It also displays that a plug-in/audio_x64/sfppack1_x64.dll failed to register. I have an i7 4710hq 2.50 GHz cpu, 24 gb ram, geforce gtx 970m gpu, and 64-bit windows 10. I have no idea this will not install. Same goes with dvd architect. It installed but will not open. If someone could please help, it will be greatly appreciated.


musicvid10 wrote on 12/16/2015, 10:03 PM
Just a guess, but you may have skipped the installation of the required NET Framework, because you think you already have it,; any chance I'm right?
MSmart wrote on 12/17/2015, 12:12 AM
Good guess but it seems to be a permissions thing. At least that's what THIS example says that I found doing a "2147163964" search on the 'net.

It seems to be a common issue as 3,210 results were found.
Allegretto wrote on 1/1/2016, 11:56 PM
To run the installer, right click on the installer EXE and select "Run as administrator" from the popup menu. Does that work?