MOVIE STUDIO 13 won't open after installed BATTLEFIELD 4

PAUL-MACKAY wrote on 11/1/2020, 4:56 PM

I can't open it after installing that game and now can't use System Restore to solve it again after success first time.
It just says "Stopped Working" but didn't even open.
This box doesn't even allow the ErrorReport file to upload!
I need this fixed. I already had Sony CD I had to abandon due to not being supported and now this. It makes no sense to keep buying your products when they stop working. I have never had this with any other program over 30years!!!

Comments

Dr-Zen_aka-Derek wrote on 11/1/2020, 5:27 PM

Movie Studio 13 is pretty old now and that would be the "Sony" version.
Magix now owns the Vegas products, and your old version doesn't really have anything to do with Magix.
Vegas Movie Studio Platinum 14 and newer are all Magix programs now - nothing to do with Sony.
If you're on Windows 10, I would advise that it's time to upgrade to Vegas Movie Studio Platinum 17.
You qualify for upgrade pricing!
Why not download the free trial and test it out.

If you want to try and fix MS13, first thing I would do is a full program reset.
Instructions here:
https://www.moviestudiozen.com/doctor-zen-faq/573-how-to-reset-sony-software-to-default-settings#a1

If that doesn't work, I recommend a clean install of Movie Studio.
Uninstall the program first.
Then do a deep removal of all program components.
I have instructions here:
https://www.moviestudiozen.com/doctor-zen-faq/570-clean-install-sony-vegas-windows-10

Finally, you can download a fresh "Magix" copy of Movie Studio from this link.
Enter your Serial Number for MS 13 and the download will begin.
https://www.magix.com/us/support/my-service-center/product-downloads/

PAUL-MACKAY wrote on 11/12/2020, 2:11 PM

Followed everything precisely but it doesn't install. I thing it could be the .NET updates by Windows did this which were corrupted by the Game I installed.

PAUL-MACKAY wrote on 11/12/2020, 4:01 PM

Resorted to buying the Vegas Movie Platinum 17 UPGRADE and it won't load!
This has options to select what other Programs to install but then if you get to Music Maker but do not Deselect the Add-Ons it will add lots of bloatware!!!!
So I did History Restore and removed all I could. Now it won't load this UPGRADE!

PAUL-MACKAY wrote on 11/12/2020, 4:34 PM

SOUNDFORGE when I minimize it leaves behind a Box Shadow of the Workspace rectangle on the left side. Why is this not up to date to at least function as it should do?

PAUL-MACKAY wrote on 11/12/2020, 4:38 PM

Frankly I find we are being conned to buy UPGRADES by older Software which was ceased to function due to other Program Conflicts but this is just not acceptable to have to pay for more software which again does not work. Every other Program I have bought over 30years has NEVER stopped working and then suggested we upgrade to then get the same poor effort of functionality. This is NOT acceptable.