Movie Studio 17.0 Platinum keeps crashing

Robert-Sedgwick wrote on 9/30/2021, 7:19 PM

As of last week my software keeps crashing almost immediately after opening. I have completed projects on it just fine these past couple months but the software has suddenly taken a dump. I've already tried virus scanning, software reinstallation, etc. The program loads up halfway and hits me with "not responding" forcing me to close. Interestingly enough, other apps that came with my package such as Music Maker and Sound Forge work just fine. It's only Movie Studio.

Comments

EricLNZ wrote on 9/30/2021, 7:33 PM

Try a "factory reset". Whilst written for Pro it also applies to VMS. Make sure you tick the box to clear the cache

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Robert-Sedgwick wrote on 10/2/2021, 9:10 AM

It did nothing.

EricLNZ wrote on 10/2/2021, 7:11 PM

What has changed on your pc recently that might be causing this? Post details of your system including any GPU and its drivers.