MOVIE STUDIO PLATINUM 17 KEEPS FREEZING AND NOT RESPONDING

Stephen-Keen wrote on 8/20/2020, 1:33 PM

I have the required hrdware and process speed etc but every time I open the programme it takes about 1 inute before it freezes and is unresponsive. Then 30 seconds later it unlocks and then locks up again. I also can not adjust pan crop/edit in real time. All this sugests my PC to be underpowered but it isnt.

Intel core i7 2.30GHZ 16GB RAm 64 Bit opperating system

Comments

j-v wrote on 8/20/2020, 2:07 PM

Do you want help from this userforum?
Then you have to provide real information about hardware, used drivers, used project properties and so on. Look here under B and C how to provide: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

met vriendelijke groet
Marten

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Dyozo wrote on 10/10/2020, 8:16 AM

I have exactly the same problem with unresponsive freeze and exactly the same processor :D only no problem with pan crop/edit