I've been using Movie Studio 4 for a while and recently paid for the upgrade to Movie Studio Platinum 6. Everything appears to install OK, but when I try to start the program the splash screen appears, it starts to scan VST plug-ins, then the following message pops up:
"The instruction at "0x0b4b415b" referenced memory at "0x00000000". The memory could not be "written"."
Followed by the options of OK to stop or Cancel to debug.
The instruction and the address are always the same.
I uninstalled and re-installed. I uninstalled, disabled virus protection, firewall, and anti-spyware, and re-installed. No luck.
I followed Sony technical support's suggestion to remove the RAM, clean the contacts, and re-install the RAM. No luck.
Sony technical support then suggested clearing up space on the system drive, but my drive has about 12GB (50%) free.
Has anyone seen anything like this?
Thanks in advance!
"The instruction at "0x0b4b415b" referenced memory at "0x00000000". The memory could not be "written"."
Followed by the options of OK to stop or Cancel to debug.
The instruction and the address are always the same.
I uninstalled and re-installed. I uninstalled, disabled virus protection, firewall, and anti-spyware, and re-installed. No luck.
I followed Sony technical support's suggestion to remove the RAM, clean the contacts, and re-install the RAM. No luck.
Sony technical support then suggested clearing up space on the system drive, but my drive has about 12GB (50%) free.
Has anyone seen anything like this?
Thanks in advance!