Movie Studio Platinum has stopped working

Adolfo-Castillo wrote on 6/5/2020, 1:24 AM

Every time I add a video file I get Movie Studio Platinum has stopped working error then application will exit. Here are problem details. Please advise

Problem Description

Application Name: Movie Studio Platinum

Application Version: Version 17.0 (Build 143)

Problem: Unmanaged Exception (0xc0000005)

Fault Module: C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe

Fault Address: 0x00007FFD2CA909F0

Fault Offset: 0x00007FFD2CA909F0

Fault Process Details

Process Path: C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe

Process Version: Version 17.0 (Build 143)

Process Description: Movie Studio Platinum

Process Image Date: 2020-04-13 (Mon Apr 13) 16:47:12

Comments

j-v wrote on 6/5/2020, 4:12 AM

To get help here from other users you have to tell the MediaInfo of the files you try to load and your hardware specifications.
Look here how to give that information under part C: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/