Comments

Jack S wrote on 8/15/2020, 9:55 AM

@Richard-Kloostra Where did you buy it? It sounds as if it's licensed to another PC. If you bought it from Magix it should be licensed to you and you should have a Magix account.

My system
Genshin Infinity Gaming PC
Motherboard Gigabyte H610M H: m-ATX w/, USB 3.2, 1 x M.2
Power Supply Corsair RM750X
Intel Core i7-13700K - 16-Core [8P @ 3.4GHz-5.4GHz / 8E @ 2.50GHz-4.20GHz]
30MB Cache + UHD Graphics, Ultimate OC Compatible
Case Fan 4 x CyberPowerPC Hyperloop 120mm ARGB & PWM Fan Kit
CPU Fan CyberPowerPC Master Liquid LITE 360 ARGB AIO Liquid Cooler, Ultimate OC Compatible
Memory 32GB (2 x 16GB) DDR5/5200MHz Corsair Vengeance RGB
MSI GeForce RTX 4060 Ti 8GB - Ray Tracing Technology, DX12, VR Ready, HDMI, DP
System drive 1TB WD Black SN770 M.2 NVMe PCIe SSD - 5150MB/s Read & 4900MB/s Write
Storage 2 x 2TB Seagate BarraCuda SATA-III 6.0Gb/s 7200RPM
Windows 11 Home (x64)
Monitors
Generic Monitor (PHL 222V8) connected to GeForce RTX 4060 Ti
Generic Monitor (SAMSUNG) connected to iGPU

Camcorder
SONY Handycam HDR-XR550VE

Richard-Kloostra wrote on 8/15/2020, 10:51 PM

i've put the question to support. just wait for their answer i guess. i've read in antother post that it might have something to do with missing .net framweork updates. it should work on win7 according to the specs.

robertOZ wrote on 8/15/2020, 11:12 PM

No Richard, according to the specs you need Win 10 64 bit

 

AMD Ryzan 5 3600, Asus GeForce GTX 1650 Graphics (528.02), Asus Prime B550M-A LGA 1200 mATX Motherboard, MWE White 550W 80+ V2 Power Supply, 500GB NVME M.2 PCIE SSD, Kingston Fury Beast 16GB DDR4 Ram, 2TB HDD, Philips 32" 325C 1920 x 1080 Monitor, Samsung 28" 3840x2160 UHD 4K LED Monitor, Win 11 (24H2)