MS 16 Build 142 - FX Video Effects now crash program

robertOZ wrote on 7/26/2019, 3:36 AM

Prior to Updating to build 142 I had no issues with FX Video Effects

Since updating, adding a video effect cause an instant crash, no warnings/error messages, program just shuts down

No problems with Transitions,except New Blue Transitions which require activating, but which activation cannot be completed, have a support request with New Blue to correct that problem

MS 15 is still functioning correctly and all New Blue filters are activated

 

Last changed by robertOZ

 

AMD Ryzan 5 3600, Asus GeForce GTX 1650 Graphics (528.02), Asus Prime B550M-A LGA 1200 mATX Motherboard, MWE White 550W 80+ V2 Power Supply, 500GB NVME M.2 PCIE SSD, Kingston Fury Beast 16GB DDR4 Ram, 2TB HDD, Philips 32" 325C 1920 x 1080 Monitor, Samsung 28" 3840x2160 UHD 4K LED Monitor, Win 11 (24H2)

Comments

mark-b8783 wrote on 7/28/2019, 3:47 PM

Uninstall 15 - reboot machine - Install 16 and register Transitions then try ?

j-v wrote on 7/28/2019, 4:01 PM

@robertOZ
Can be caused by GPU previewing effects
Your GPU is a good one, but what drivers are installed for it and what is your setting at Options/Preferences/Video/GPU accelerating of video processing?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

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robertOZ wrote on 7/28/2019, 7:23 PM

j-v

Thanks for your response

Has latest Dell Nvidia driver 425.45 installed 11/7/2019

Has Intel HD 630 Graphics no updates available

Have tried all three GPU acceleration of video processing options to no avail

mark-b8783

Do you mean uninstall both 15 & 16 then reinstall 16 only

 

AMD Ryzan 5 3600, Asus GeForce GTX 1650 Graphics (528.02), Asus Prime B550M-A LGA 1200 mATX Motherboard, MWE White 550W 80+ V2 Power Supply, 500GB NVME M.2 PCIE SSD, Kingston Fury Beast 16GB DDR4 Ram, 2TB HDD, Philips 32" 325C 1920 x 1080 Monitor, Samsung 28" 3840x2160 UHD 4K LED Monitor, Win 11 (24H2)

j-v wrote on 7/29/2019, 2:57 AM

Has latest Dell Nvidia driver 425.45 installed 11/7/2019

You could try the 430.86 Studio Drivers download from Nvidia, with me and the same card they are working excellent

Has Intel HD 630 Graphics no updates available

I don't know which ones you have.
With me for the same GPU are installed the 25.20.100.6577 drivers and they work perfect

Do you mean uninstall both 15 & 16 then reinstall 16 only

I did not advice to uninstall a program. No need to do that because they can be used together and at the same time.

Last changed by j-v on 7/29/2019, 2:58 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

robertOZ wrote on 7/29/2019, 6:46 AM

As I was having trouble installing the latest Intel HD 630 driver, (illegal operation on a registry key marked for deletion) could not find any information on how to correct that problem, I decided to reinstall Windows 10,because it's so easy to do, currently updating, but have managed to install the latest 630 driver.

So have yet to start reinstalling programs, bit late to start tonight

 

AMD Ryzan 5 3600, Asus GeForce GTX 1650 Graphics (528.02), Asus Prime B550M-A LGA 1200 mATX Motherboard, MWE White 550W 80+ V2 Power Supply, 500GB NVME M.2 PCIE SSD, Kingston Fury Beast 16GB DDR4 Ram, 2TB HDD, Philips 32" 325C 1920 x 1080 Monitor, Samsung 28" 3840x2160 UHD 4K LED Monitor, Win 11 (24H2)