.MTS file de-sync upon import (VP23 - 302)

Chris-Watson wrote on 11/12/2025, 4:59 PM

Long-time Vegas Pro user, but first-time forum user - please go easy!

Here's the issue: all of a sudden, using VP23 (Build 302) .MTS files, upon importing to the timeline suffer an audio and video slip by 17 frames (video is 17 frames ahead of audio). Occasionally, clips appears on the timeline with an overhang (the video visibly extends 17 frames beyond the audio), in which case the sync is correct.

Yes, I can correct this with time-consuming manual re-slipping, or Handbrake conversion using the Constant Framerate option, despite the footage already being CFR. Both solutions are not tenable for me due to volume of clips I deal with and time constraints. My 4K files are unaffected.

I've thoroughly experimented with enable/disable legacy AVC encoding but with no result.

My work is solely multicamera concert shoots and I rely on a number of older HD camcorders for those extra angles (with 4K prosumer cams doing the bulk of the work).

After 12+ years without problems, this is suddenly an issue. Has anyone encountered this before? - please help!

These are the specs of the problem files:

General
  Name: 00002.MTS
  Folder: E:\[........................]
  Type: Blu-Ray Transport Stream
  Size: 2.08 GB (2,125,627,392 bytes)
  Created: Wednesday, November 12, 2025, 1:33:41 PM
  Modified: Wednesday, January 1, 2014, 6:02:54 AM
  Accessed: Thursday, November 13, 2025, 11:41:30 AM
  Attributes: Archive

Media information
  Stream format: BDAV
  Video stream #1
    Video format: AVC
    Resolution: 1920 x 1080 px
    Aspect ratio: 16:9
    Color depth: 8 bit
    Frame rate: 25.000 fps
    Scan type: Interlaced
    Bit rate mode: Variable
    Bit rate: 21318375 bps
  Audio stream #1
    Audio format: AC-3
    Sampling rate: 48000 Hz
    Channels: 2 channels
    Bit rate mode: Constant
    Bit rate: 256000 bps

Streams
  Video: 00:12:36.600, 25.000 fps progressive, 1920x1080x32, AVC
  Audio: 00:12:36.576, 48000 Hz, 16 Bits, Stereo, AC-3

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: mxcompoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 23.0\FileIO Plug-Ins\mxcompoundplug
  Format: MAGIX HEVC
  Version: Version 23.0 (Build 302)
  Company: MAGIX Computer Products Intl. Co.

 

COMPUTER SPECS - using Win 11:

Device name    DESKTOP-THRIB3O
Processor    Intel(R) Core(TM) i9-10980XE CPU @ 3.00GHz (3.00 GHz)
Installed RAM    128 GB (128 GB usable)
Device ID    8E94D27C-DA06-45D4-9340-8442D2BBF320
Product ID    00330-80014-41236-AA324
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Comments

EricLNZ wrote on 11/12/2025, 5:29 PM

AC-3 audio. I wonder if that's the problem? Is your Win11 a fresh install? If so VP23 is presumably using its new decoder for AC-3 as Windows no longer provides one.

Another thought - do you have any codec packs installed?

Chris-Watson wrote on 11/12/2025, 7:39 PM

Thanks Eric (and greetings from Wgtn - I see your pohutukawa!).

My Win11 was a fresh install back in June (24H2) and I moved from VP22 to VP23 about a month back, with no problems until yesterday. The AC-3 audio is playing just fine in Vegas, the only problem being that it's 17 frames out of sync with the video.

Regardless, following your hunch, I have installed the K-Lite codec pack and restarted several times. But no improvement, sadly.

Are there any other things that occur to you?

Your help is greatly appreciated - thanks for taking the time!

EricLNZ wrote on 11/12/2025, 8:03 PM

Hi, Auckland here.

Installing K-Lite is usually not recommended as it can conflict with VP's codecs.

Can you shoot a short clip of something say a minute long. Check it still has the problem and then post somewhere like Google drive. Others can then download to see if they have the same problem and if so the file can be forwarded to Vegas developers. Thanks.

Chris-Watson wrote on 11/12/2025, 9:19 PM

Thanks for the K-Lite advice - that's now uninstalled.

So I've recorded several short clips using three of the problem cameras and (of course..) I can't replicate the problem upon importing to VP23. Existing problem clips remain unsynced upon importing them in to fresh VP23 sessions. The problem clips are, of course, much larger in file size and duration - around 2GB and 12 minutes - perhaps that makes a difference? I can always upload one of these 2GB ones to Google Drive - would that be acceptable? Again - your help is valued!

john_dennis wrote on 11/12/2025, 11:47 PM

@Chris-Watson said: "I can always upload one of these 2GB ones to Google Drive - would that be acceptable?"

Please do. I'm always interested in audio sync problems.

Chris-Watson wrote on 11/13/2025, 12:46 PM

Thanks John et al. Here's a link to download a 1.85gb file. It plays just fine natively, but when dragged into a VP23 timeline the audio is 17 frames late.

https://drive.google.com/file/d/169oCYC6SpaL2etfSCUbSE6zHQhhRe3T4/view?usp=sharing

Really interested to know if this is replicated in other peoples' setups and if anyone has ideas about why this might be happening.

3POINT wrote on 11/13/2025, 1:58 PM

@Chris-Watson I can confirm that there's a de-sync in VP22/23, but not in Davinci Resolve and Powerdirector, my two other NLE's on my PC.

Reyfox wrote on 11/13/2025, 2:19 PM

MTS from my old Canon camcorder works perfectly.

The one supplied from @Chris-Watson

Is this video from a DVD?

Last changed by Reyfox on 11/13/2025, 2:31 PM, changed a total of 1 times.

Newbie😁

Vegas Pro 23 B356 (VP18-22 also installed)

Win 11 Pro 23H2 (Build 22631.6199)

AMD Ryzen 9 5950X 16 cores / 32 threads

64GB DDR4 3200 Patriot Viper

Sapphire RX6700XT 12GB Driver: 25.12.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Boris FX Continuum Complete 2026, Newblue FX Total FX360, Ignite Pro V5, proDAD Vitascene V5 Pro and Mercalli V6 OFX

3POINT wrote on 11/13/2025, 2:33 PM

MTS from my old Canon camcorder works perfectly.

The one supplied from @Chris-Watson

I think it has to do something with the length of the videofile, even when I use shutterencoder to make a mp4 out of the file of @Chris-Watson, the result is out of sync in Vegas.

Last changed by 3POINT on 11/13/2025, 2:42 PM, changed a total of 1 times.

3POINT, Theo Houben, Vegasuser since version 5 and co-founder and moderator of the Dutch Vegasforum https://vegasvideoforum.nl/index.php

Recware: Samsung S24, DJI Osmo Pocket 1+3, DJI Mavic Mini, GoproHero7Black, PanasonicFZ300

Software: Vegaspro365+Vegasaur, Davinci Resolve 20, PowerDirector365

Hardware: i910900k, 32GB, GTX2080super, 2x1920x1200 display

Playware: Samsung Qled QE65Q6FN

Chris-Watson wrote on 11/13/2025, 3:43 PM

MTS from my old Canon camcorder works perfectly.

The one supplied from @Chris-Watson

Is this video from a DVD?

No, it's not from a DVD. I shot this a week back using a Sony CX900. I'm experiencing the same MTS de-sync issues with a second CX900 and a bunch of other (even worse) legacy Sony camcorders.

EricLNZ wrote on 11/13/2025, 5:21 PM

It opens correctly in my VP21B315 using Win11 with MS AC3 codec. So it again makes me wonder if its VP's new AC3 decoder that's the problem. But @3POINT you have the problem with a Shutter Encoder mp4 file which presumably is AAC audio. Of interest could you post MediaInfo on your mp4 file.

EricLNZ wrote on 11/13/2025, 5:30 PM

Looking at the MediaInfo of Chris's mts file that I downloaded I note the Duration varies.

General shows 11 mins 47 secs
Video shows 11 mins 46 secs
Audio shows 11 mins 47 secs.

Could it be that it's not an audio problem but a video stream length issue?

john_dennis wrote on 11/13/2025, 5:30 PM

@Chris-Watson

Vegas 13 handles the audio in the sample file properly.

Vegas 22 slips the audio

My knee-jerk Shutter Encoder fix for this sort of thing failed miserably. I have to go do some actual work though. I'll be back later.

I have 314 GB of MTS files (through no fault of my own).

john_dennis wrote on 11/13/2025, 5:43 PM

@Chris-Watson Were these files copied directly from the camera storage or re-combined from 2GB split files?

Chris-Watson wrote on 11/13/2025, 6:08 PM

@john_dennis This file/clip comes directly from the SD card with no processing at all. It's the third and last clip shot consecutively by the camera on the night (being locked-off and left to run - I'm elsewhere in the concert hall). So it's shorter and with a smaller file size than the two clips that precede it (I manually end the clip).

john_dennis wrote on 11/13/2025, 6:18 PM

@Chris-Watson Are the camera cards formatted FAT32?

Please post Mediainfo report for all of the files on the camera card where the sample file came from per @EricLNZ's assertion: "Could it be that it's not an audio problem but a video stream length issue?"

john_dennis wrote on 11/13/2025, 6:25 PM

VideoReDo Quickstream Fix had a terrible time with this file...

EricLNZ wrote on 11/13/2025, 7:19 PM

I thought it was only files over 4gb that were a FAT32 problem. But my 12 year old Canon AVCHD camera shoots mts. I rarely shoot long clips but checking back the only time I did my mts had a 2gb limit. I always use my Canon Pixela Video Browser to download via USB from my camera. My long shoot was in two files which I tried unsuccessfully to join on the timeline but the audio or video didn't give a smooth join. I then discovered that Video Browser had seamlessly combined the files into one which was placed in a separate folder which I hadn't noticed. This file, over 2gb, was perfect on my timeline.

So in summary what John is wondering, as am I, is whether possible file joining is behind the problem. But that doesn't explain why it's only VP23 that appears to have the problem with the files.

john_dennis wrote on 11/13/2025, 7:29 PM

@Chris-Watson

Download and try this file in Vegas Pro 23.

https://drive.google.com/file/d/1T80MCQ-LmMAYdDKiQgakSGWnQ8-lXpjB/view?usp=sharing

If it works, I'll 'splane what I did.

Chris-Watson wrote on 11/13/2025, 11:37 PM

I'm blown away by everyone's responses and am deeply appreciative!

Confirming that the SD card is set to exFAT.

These Sonys automatically begin a new clip roughly every 2.07gb - about 12.5 minutes of run time. When I drag a bunch of them into Vegas they've always just butted perfectly up against one another with no visual interruption (there is a tiny drop out of audio). So, @john_dennis and @EricLNZ, the problem doesn't seem to be with file joining - indeed, I can drag them onto the timeline individually and it's the same issue.

@john_dennis, thank you for the file. It opens and is in sync in VP23. What's the secret?

john_dennis wrote on 11/14/2025, 12:23 AM

I opened your sample file in Vegas 13 and rendered to XDCAM EX MXF. All other interventions were out of sync on my machine.

3POINT wrote on 11/14/2025, 12:34 AM

Imo it's Vegas that should be corrected to accept those files correctly (like any other NLE do) and not that those files should undergo an extra shutter Encoder treatment to be accepted correctly by Vegas. The need for using shutterencoder means extra time, extra storage space and probably a degradation of quality, a no go for a serious editor. It's the tool that should be corrected and not the source.

Chris-Watson wrote on 11/14/2025, 1:39 AM

Thanks @john_dennis. Appreciated, and so strange that it was only this specific XDCAM format that was successful.

But I tend to agree with @3POINT that I shouldn't have to re-encode. Vegas has always been so good at whatever your throw at it and I can't understand why, after using these exact cameras, file types, specs etc for so many years that all of a sudden it's out of whack. For orchestral music I can be working with up to 14 cameras in a multicamera environment and extra prep work would make for a much longer process.

For now I think I'll simply slip everything by 17 frames and hope this doesn't introduce issues in multicam. It's an extra step for a number of cameras, but it seems it has to be done. But it would be good to think that Vegas could consider a fix. Is there somewhere that I could lodge a request?

Again, thanks @EricLNZ, @john_dennis, @3POINT and @Reyfox for your kindness. It's a nice community you have here.

john_dennis wrote on 11/14/2025, 2:38 AM

@Chris-Watson

You could do the slip in a nested project and replace 00002.mts with 00002.veg.

Example project here: https://drive.google.com/file/d/1eKxv9odgWKuvdSG398dilbiHbNnNdskU/view?usp=sharing

Your timeline might be a tad more trouble-free.