il do the best i can cause im autistic but i think i might need help doing this if i give the wrong information

version movie studio platinum 12

windows 10

sony hand camera

youtube

it just says.....problem report and this happens everytime i click on it

i tried uninstalling it and installing it but it does the same thing problem report and wont open

iv been using this software for a good 6 or 7 years and yeah i had the same problem report again sometimes but it would open when i clicked it again

this is all the information that think the questions asked me but if i need to give more information then please tell me where i should look please

when it says version i assumed it meant movie studio platinum 12

but when it comes to build im not sure what that is or where to look for it

what am i doing wrong