New update cause serious problems

RogerS wrote on 4/8/2024, 4:11 AM

Hi Rony, what do you mean by scratched and blurry? Can you take a screenshot? (prtscr or windows + shift + s)? You can upload it with the icon next to the smiley face here.

I assume preview quality is best/full to judge it at full resolution.

Also what's your media? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Rony-Alfandary wrote on 4/8/2024, 4:15 AM

Thank you RogerS. I am using the same media as I have used prior to the update

Rony-Alfandary wrote on 4/8/2024, 4:18 AM

here is the media info page of the media

RogerS wrote on 4/8/2024, 4:20 AM

Thanks, this looks like a decoding issue with the footage.

Can you share MediaInfo for exactly what it is? Is it a screen capture or download? It's possible we could help you with better settings to edit with this version of VEGAS.

As a workaround you could go to preferences/ file io and change to "legacy AVC" which is the same as what it was in 21.208.

Rony-Alfandary wrote on 4/8/2024, 4:20 AM

I have also rendered it to check and it is the same scratchy look

RogerS wrote on 4/8/2024, 4:20 AM

For MediaInfo please highlight all the text there and just copy and paste it into the comment box here. The details matter!

Rony-Alfandary wrote on 4/8/2024, 4:21 AM

General
Complete name : I:\Home Footage\2024\2024-04-07 Nova Press Conference\2024-04-07 Nova Press Conference (5).MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/avc1/CAEP)
File size : 36.3 MiB
Duration : 4 s 960 ms
Overall bit rate : 61.4 Mb/s
Frame rate : 50.000 FPS
Encoded date : 2024-04-07 07:08:19 UTC
Tagged date : 2024-04-07 07:08:19 UTC

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference : 2 frames
Format settings, GOP : M=3, N=24
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 4 s 960 ms
Bit rate : 60.9 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 50.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.588
Stream size : 36.0 MiB (99%)
Language : English
Encoded date : 2024-04-07 07:08:19 UTC
Tagged date : 2024-04-07 07:08:19 UTC
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 4 s 949 ms
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 153 KiB (0%)
Language : English
Encoded date : 2024-04-07 07:08:19 UTC
Tagged date : 2024-04-07 07:08:19 UTC

Rony-Alfandary wrote on 4/8/2024, 4:26 AM

Dear RogerS,

The workaround solution (changing the preferences/ file io and change to "legacy AVC") worked! thank you for this.

Is there a direct solution as well?

RogerS wrote on 4/8/2024, 4:28 AM

Thanks for this. It's fairly compressed but is just constant framerate 8-bit 1080p AVC.

Is this file from a camera?

Did enabling legacy AVC decoding help?

What is your GPU- could you share a screenshot of help/driver update in VEGAS? It will say the model and driver version.

RogerS wrote on 4/8/2024, 4:29 AM

One other thing that would help would be if you could upload a sample of the same kind of footage to see if other users have the same problem (I'm happy to test it myself). If you could upload it to Google Drive, Dropbox, etc. we can see if it works for us.

Rony-Alfandary wrote on 4/8/2024, 4:30 AM

yes, enabling legacy AVC decoding helped.

here is a screenshot of the driver.

thank you

Rony-Alfandary wrote on 4/8/2024, 4:32 AM

RogerS, here is a sample

https://drive.google.com/file/d/1ZKMD2DaLDqflRkHRkxJZhu8B2PTu2zHY/view?usp=sharing

RogerS wrote on 4/8/2024, 4:34 AM

Thanks, a RTX 3080ti with the latest studio driver- should work well. I assume that preferences/ file io has it selected for hardware decoding.

I'm not seeing issues with my NVIDIA GPUs (same driver) and my footage, so I think it must be an issue with this particular media x GPU.

[Edit: you're fast- will download and test this footage]

Rony-Alfandary wrote on 4/8/2024, 4:42 AM

Thanks, a RTX 3080ti with the latest studio driver- should work well. I assume that preferences/ file io has it selected for hardware decoding.

I'm not seeing issues with my NVIDIA GPUs (same driver) and my footage, so I think it must be an issue with this particular media x GPU.

[Edit: you're fast- will download and test this footage]

Great. Thank you. tell me once you have downloaded the media so I can remove from the drive

RogerS wrote on 4/8/2024, 4:46 AM

I see the same problem with my GTX 1050 laptop.
These are my settings:

To see if it helps I had ShutterEncoder reconvert it to h264. Mostly the default settings but with a GOP of 50:

It looks perfect with the default VEGAS settings.

Download it here.

You could use ShutterEncoder to batch convert all your files at once, or find better settings for the originals that work in VEGAS 21.300.

RogerS wrote on 4/8/2024, 4:47 AM

If you can leave the media up for a day others could test if they have the same problem. Up to you if you'd prefer not to share.

Wolfgang S. wrote on 4/8/2024, 6:20 AM

RogerS, here is a sample

https://drive.google.com/file/d/1ZKMD2DaLDqflRkHRkxJZhu8B2PTu2zHY/view?usp=sharing

For me, the file playsback fine, with the i-GPU enabled in the new build 300. But worse, if I use my nvidia Card in the Preferences file I/O settings.

Decoding is done by gthe new mxcompoundplug.dll, what seems to have an issue here.

Machine data see my signiture.

nvidia driver on my machine: 551.61 (maybe Roger has a newer one?)

j-v wrote on 4/8/2024, 6:45 AM

The same here on laptop from signature in the new build 300

All default settings with Nvidia driver 551.86

Former user wrote on 4/8/2024, 6:49 AM

@Rony-Alfandary Just updated so haven't had much time to play, my preferences are still set as they were in the previous build.

I see the messed up image

Playing it in Magix Movie Studio shows 0 issues.

relaxvideo wrote on 4/8/2024, 6:51 AM

Same problem by me... 1660 Ti.

Avidemux drop a message when importing:

RodrigoCesardaCunha-Magnum wrote on 4/8/2024, 7:24 AM

Caros amigos e suporte técnico do Vegas, acabei de atualizar o Vegas 21 e desde então todos os meus vídeos ficaram arranhados e borrados. Não mudei mais nada. Eu desinstalei e reinstalei. Por favor, ajude!

o mesmo esta acontecendo comigo

RogerS wrote on 4/8/2024, 7:25 AM

C:\Program Files\VEGAS\VEGAS Pro 21.0\FileIO Plug-Ins\mxcompoundplug

Does renaming this directory help? For example, "11111". Then restart Vegas.

Why would you recommend that? Just enable legacy AVC.

Rony-Alfandary wrote on 4/8/2024, 7:27 AM

I see the same problem with my GTX 1050 laptop.
These are my settings:

To see if it helps I had ShutterEncoder reconvert it to h264. Mostly the default settings but with a GOP of 50:

It looks perfect with the default VEGAS settings.

Download it here.

You could use ShutterEncoder to batch convert all your files at once, or find better settings for the originals that work in VEGAS 21.300.

Thank you @RogerS, after I followed your initial workaround solution, all seems well so I don't think I need to convert my media. Unless I am missing something. I wonder if I need to change anything else in my settings. Thank you for your time and kind response!

RogerS wrote on 4/8/2024, 7:35 AM

Of course, happy to help. If all your media is like this clip then I think you are done.

If you use a variety of media there are benefits to the non-legacy AVC decoder so I'd consider converting it for editing.

If your camera has other settings like ALL-I, try recording a clip as that and see how it works with VEGAS and the new decoder.

Here's some background from Canon: https://www.canon.com.hk/cpx/en/technical/va_EOS_Movie_Compression_Options_All_I_and_IPB.html