NewBlue Titler Pro (part of TotalFX 5) constant errors/crashes

sonicvision wrote on 9/22/2024, 4:50 PM

Titler Pro, which has been working fine for years, is now giving me this error (see screenshot) in plugin and stand alone modes. Not sure how to resolve it. Have tried fully un, and re, installing and restarting computer, all with no positive results. Everything else from the TotalFX package, seems to be working. Just Titler Pro is the issue it appears. It will work for moment, but then the animations top, or everything in the Titler window just goes black, and then it basically has crashed.

I know this isn't a Vegas specific problem, since it happens in Stand-alone as well as plugin in Davinci Resolve, but still hoping someone here might have some idea why this is happening all of a sudden. I really want it to be stable again

My gfx driver is up to date, and I even reinstalled it but still getting the fail message.

I don't think I can submit ticket to NBFX as I don't have current maintenance plan with them.

Last changed by sonicvision

Intel Core i7-6700, 48GB RAM, NVIDIA GeForce GTX 1660S, Win 10

Magix Vegas Pro 22
Magix Vegas Post 19
Davinci Resolve Studio 19

Boris Continuum  
Boris Optics
NewBlue TotalFX

ACDSee Photo Studio Ultimate 2023 & Gemstone 12
Serif Affinity Photo, Designer & Publisher

Cubase Pro 13

Canon 70D
Panasonic HC-WXF1
Panasonic HC-X900M
Panasonic Lumix DMC-ZS40
Olympus TG-870 Tough
Sony RX100 Mk2

 

Comments

jetdv wrote on 9/23/2024, 7:58 AM

I don't think I can submit ticket to NBFX as I don't have current maintenance plan with them.

Yes, you can submit a support request to NewBlue. It doesn't matter if you have a current maintenance plan. Please do submit as many computer details as you can such as the video card(s), the video driver(s), screenshot of the App Manager, the screenshot above, and anything else that might be useful.

I know VEGAS had an issue recently where reinstalling the C# Redistributables was needed. So you might try that as well.

https://www.vegascreativesoftware.info/us/forum/vegas-pro-22-won-t-run-after-last-nights-windows-update--147255/

https://www.vegascreativesoftware.info/us/forum/after-latest-vegas-22-update-unable-to-launch-the-program--147279/

sonicvision wrote on 11/18/2024, 2:09 PM

I think issue was the NBFX app mgr had a list of items I could "Install" which I did and I think it was those that broke Titler Pro. I removed everything except TFX5 (that has TP in it) and now it seems to, finally, be all good again.

Last changed by sonicvision on 11/18/2024, 2:15 PM, changed a total of 1 times.

Intel Core i7-6700, 48GB RAM, NVIDIA GeForce GTX 1660S, Win 10

Magix Vegas Pro 22
Magix Vegas Post 19
Davinci Resolve Studio 19

Boris Continuum  
Boris Optics
NewBlue TotalFX

ACDSee Photo Studio Ultimate 2023 & Gemstone 12
Serif Affinity Photo, Designer & Publisher

Cubase Pro 13

Canon 70D
Panasonic HC-WXF1
Panasonic HC-X900M
Panasonic Lumix DMC-ZS40
Olympus TG-870 Tough
Sony RX100 Mk2