NewBlueFX SPAM in Vegas!

farss wrote on 6/22/2009, 3:49 AM
Here I was playing back something on the T/L to show someone where I'd got to with the project and as soon as Vegas gets to a clip with a NewBlu FX in it this friggin huge white square pops up in the middle of the screen. A few seconds later it's filled with some spam message. I killed it before I even noticed what it had to say.

This is unacceptable behaviour. Thankfully it wasn't a client looking over my shoulder. I would not tolerate this kind of behavior in some consummer level application. That it's permitted to happen in a so called "Pro" NLE is beyond the pale.

Bob.

Comments

blink3times wrote on 6/22/2009, 3:58 AM
That's been going on for a while now. For me it started last year(?) with the new blue cartooner give-away.
Steve_Rhoden wrote on 6/22/2009, 4:23 AM
There is no Spam .....
This occurs with Newblue CartoonR, as being free , is a reminder
to make users aware of their other lines and the added features in
the purchased versions.

JohnnyRoy wrote on 6/22/2009, 4:36 AM
> This is unacceptable behaviour. Thankfully it wasn't a client looking over my shoulder. I would not tolerate this kind of behavior in some consummer level application. That it's permitted to happen in a so called "Pro" NLE is beyond the pale.

Then as a "Pro" you need to purchase the "pro" version of CartoonR. As Steve said, that was the price of the "free" CartoonR. Uninstall it and purchase NewBlue Paint Blends which contains CartoonR Plus (and a lot of other good stuff) and the messages will go away.

~jr
farss wrote on 6/22/2009, 5:44 AM
"Then as a "Pro" you need to purchase the "pro" version of CartoonR."

And this is disclosed by NewBlue where?

http://www.newbluefx.com/cartoonr/

"$250 Value for free"

No disclaimer, nothing. . At best this is deceptive advertising, at worst it's illegal under Australian law.

I have several other free plugins from other companies. None of them would dare use this form of deceptive marketing, they're professional enough to know that'd be the end of their business.

As for giving a dime to such an unethical business, you've got to be joking. Let's get real here. They are effectively installing a trojan. Install their "free" plugin and it sits there until you've used it for a while and then it starts popping up demanding you pay a ransom or your project is going to suffer.

I also checked out NewBlue's Paint Blends. No it doesn't offer an "unlocked" or "ad free" version of Cartoonr. They give it a different name, make no mention of what their free version does, in fact on the same page they promote the free version.

Bob.
John_Cline wrote on 6/22/2009, 6:01 AM
In the time that you've spent writing these two posts you could have closed the offending "spam" window probably 25 times. It's ONE mouse click. Besides, it doesn't pop up demanding that you pay for it and it isn't going to quit working in the middle of a project, it's just suggesting that you look at some of their other products. If it bugs you that much and you don't like their terms, just uninstall it.
karmacomposer wrote on 6/22/2009, 6:06 AM
I don't see the problem and feel you are way over-reacting.

The free version is exactly that - FREE - and they have every right to sell you stuff based on that premise.

If it offends you're sensabilities that much, uninstall it. That will take care of it.

Their sampler pack that you get with the Vegas 9 Pro upgrade (if you chose that option) has no such popup ads. As far as I am aware, Cartoonr is the only one - and that is pretty much like a full-featured demo to show off how good NewBlueFX are.

Mike
Steve_Rhoden wrote on 6/22/2009, 6:37 AM

farss, You are making an issue out of absolutely nothing.
JohnnyRoy wrote on 6/22/2009, 7:12 AM
> And this is disclosed by NewBlue where?

You're right Bob, it's not disclosed anywhere. Nag-ware has been around for quite some time and rarely warns you before you install it that it will nag you. I too was surprised the first time i saw it after installing CartoonR.

The problem, I believe, is not that it happens, but that it happens at an unexpected time. If the popup occurred when you opened CartoonR (as I'm sure was the intent), I think people would relate it to the invocation of CartoonR and just close it. It's because it pops up when Vegas starts that it really seems to annoy people. I'm guessing that this happens because Vegas checks all of it's plug-ins when it loads and CartoonR has no way of know if a customer is invoking it or the Vegas startup is, so it appears to be unrelated but it's actually happening when Vegas loads cartoonR to see if it works.

~jr
farss wrote on 6/22/2009, 7:44 AM
Thank you JR!

This is exactly the core of my objection, I have zero problem with the companies I do business with sending me emails, snail mail or even their call centres in India ringing me. In fact unlike many people I do welcome being kept informed.

In my case it didn't even popup when Vegas would have loaded the plugin. I was half way through playing out the project, it was when the clip with the plugin started to play that the popup activated. I've also been using it for weeks before it did this annoying trick.

I'll admit that what's happening could be quite unintended but it sure looks like an intended ploy. Let the user use it for long enough to get the client hooked and then hit the user with the true cost of using it. I'm not a member of the tin hat brigade but they'd have a field day with this one.

Bob.
TheHappyFriar wrote on 6/22/2009, 10:07 AM
it's annoying at times (i don't use the plug often so it doesn't pop up often for me) but just block it with your firewall.

try renaming the exe's in it's installed folder too, that might work.

But I don't see it any different then when ALL sony apps call home. That's not mentioned in the license that I've read.
Dreamline wrote on 6/22/2009, 11:42 AM
NewBlue is so Awesome that the popup is a small price. The real value of NewBlue is how easy it is to use especially when compared with ProDad or Boris.

There is nothing easier and faster to use than NewBlue that I know of.

Please be tolerant and kind to their company because they are the best of guys and will help you in almost anyway.

This post's title is more offensive to me than their rare popup that is simple to close.

Please be understanding. These are hard times for software companies and they should be aware more on how much we appreciate all their hard work they do for us to make our lives easier.


Thanks NewBlue, I love your products and how easy and fast they are. Please, make more. I really appreaciate Video Essential II. It's Fantastic.

Please excuse my soap-box attitude, I know no other way to express this sentiment.
Steve_Rhoden wrote on 6/22/2009, 11:54 AM

I agree with you FishEyes,
Especially Video Essentials II, its really impressive, yet fast and so
useful for everyday editing use....The Noise reduction and the Chroma Key
filters is what impresses me the most in a lot of ways.
Tech Diver wrote on 6/22/2009, 11:57 AM
I agree that the free NewBlue Cartoonr plugin is quite nicely done. However, my one and only objection is that they did not state ahead of time that it was adware. I was most irritated when it unexpectedly popped up. NewBlue has all the right to put this in their software, but would I have known ahead of time I would never have downloaded it. I utterly despise all adware and will not tolerate any of it on my machines, so I uninstalled the plugin.

I would gladly pay for a full version but I really don't want the other filters that come along with it. I use Boris Red which I believe to be a far more powerful product (albeit a far more expensive one), and I am not keen on having duplicate funtionality. Never the less, I hope the folks at NewBlue continue to succeed in their business as I have nothing personally against them.

Peter
TheHappyFriar wrote on 6/22/2009, 6:58 PM
i'd say I'm surprised bob's posting this: it's been posted about MANY times since it became free, I would of thought he would of read those threads!
John_Cline wrote on 6/22/2009, 8:04 PM
"I was most irritated when it unexpectedly popped up."

I was mildy surprised when I saw it pop up, but I sure wasn't "most irritated." I can only imagine how you react when a light bulb burns out. Do you scream and kick the dog?
apit34356 wrote on 6/22/2009, 8:28 PM
Farss and Jr are right on this one. The fact is it makes an INTERNET connection to NB before posting a new message on your machine. There are way too many backdoors in most software. So, since no one has a heads up about what data is or will be collected or why, this is an ethical issue. An upset ex programming employee of NB could really create a monster problem. Free apps does not mean "free" access to your computer or your life, or those free food examples means access to your life medical history.
ushere wrote on 6/22/2009, 8:31 PM
i have to agree with bob on this.....

i have NO objection to a pop-up coming up every time i use it reminding me that i can buy it, etc., that's only fair for a freebie (and a nice freebie too), but to have it come up 'unexpectedly' in the middle of playback, and worse still, playback before a client is really unacceptable.

leslie

SuperG wrote on 6/22/2009, 10:01 PM
RANT RANT RANT NewBlue...RANT RANT....

Don't like it? Don't use it.

Sweet potatoe pie and shut yo mouf!

farss wrote on 6/22/2009, 10:04 PM
In all fairness to New Blue I have emailed them regarding my concerns. It's highly likely they're unaware of how this pans out in V9. I'd think any reasonable person would see how a potential client could be quite put off by a free plugin that causes the host to cough and splutter when playing back simply so they can display popup advertising.

So far I've not seen Cartoonr do anything objectionable in AE, I haven't loaded it into Ppro as yet however as JR pointed out before these applications load all the plugins on startup. This could be as much a Vegas related issue as anything. Even so, I'd hope a large part of New Blue's client base is Vegas users. Perhaps they need to investigate a different mechanism specifically for Vegas.

Bob.
karmacomposer wrote on 6/22/2009, 10:22 PM
Farss,

When stated in that context, I can see where that would indeed be a problem if a client was sitting there and popups, well, pop up. I really do not use Cartoonr, so it is a non-issue for me.

Mike
Tech Diver wrote on 6/23/2009, 5:35 AM
"I was mildy surprised when I saw it pop up, but I sure wasn't "most irritated." I can only imagine how you react when a light bulb burns out. Do you scream and kick the dog?"


John, yes I do have a raging fit when the light bulb burns out :-) Seriously though, adware is one of my pet peeves so I tend to react much more than the average person.
daryl wrote on 6/23/2009, 6:09 AM
Odd, I only get the pop-up when I first place the effect on the TL, it has NEVER popped during playback. I wonder why the difference.
blink3times wrote on 6/23/2009, 6:19 AM
"NewBlue is so Awesome that the popup is a small price."

I quite agree..... the cartooner is FREE and I fail to see why this thread is attracting so much attention. To top it all off... there are some 'pros' here that are apparently pretty rich..... or at least make themselves out to be. So BUY the darned plugin and thereby earn the right to whine about it should something not please you.
farss wrote on 6/23/2009, 6:25 AM
Daryl,
thank you for that piece of information. That's pretty much what I'd expect it to do. Odd thing is I've never had it do that!
Can you tell me please, have you tried using in V9?
I haven't tried it in V8, maybe the behavior changed in V9.

It's sounding more and more like for some reason it's errant behavior that got me so annoyed in the first place. It'll be good if we can give New Blue info to help track down the problem.

Bob.