No preview screen

Dave-Conner wrote on 8/18/2024, 11:59 AM

Vegas Pro 21 shows a black preview screen, tried the ctrl - shift - restart, did not work. Changed settings on preferences nothing worked.

Reinstall did not work, reboot did not work. The program is useless without a preview screen, this is beyond frustrating, setting aside an entire day and zip. Intel core I9, 32 gigs, nvidia 2070, all drivers updated. Thanks for any help

Comments

DMT3 wrote on 8/18/2024, 12:43 PM

Did it used to work?

Dave-Conner wrote on 8/18/2024, 6:24 PM

Yes it use to work. Haven't fired it up in a while, the computer is solely for Vegas Pro editing andVegas fails a lot. That is why I have a separate machine to eliminate every variable to get Vegas Pro to work, but it keeps letting me down.

Dexcon wrote on 8/18/2024, 6:47 PM

A few others have compained about this on the forum over the years, but it's turned out that they've had the Trimmer Window selected instead of the Preview Window:

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition; Samsung S23 Ultra smart phone

Installed: Vegas Pro 13, 15, 16, 17, 18, 19, 20, 21, 22 & 23, HitFilm Pro 2021.3, DaVinci Resolve Studio 20.2, BCC 2025.5, Mocha Pro 2025.5, NBFX TotalFX 7, Neat NR 6, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 12, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Dave-Conner wrote on 8/18/2024, 6:56 PM

I wouldn't even know how to do that. But if it is my fault I'll take total blame as I should.

I'll try to see if that is what I did. Thanks