Comments

MrEd wrote on 2/6/2003, 11:51 PM
Don't worry man... we still love you! But I am not going to hug you. :)

I hope you enjoy 4.0!
I sure do!

-Ed
craftech wrote on 2/7/2003, 12:38 AM
I just got mine. It says I can upgrade to VV4 + DVD for $499.
I don't think so.
Cheno wrote on 2/7/2003, 12:41 AM
Call SoFo tomorrow and talk to them personally. They could honor whatever offer they would have send over the phone.
musicvid10 wrote on 2/7/2003, 1:18 AM
No email here either. I'm a registered owner, my email address is correct, AND I opted into the release announcement list via the popup. I feel Sonic Foundry should examine and correct the problem.
Caruso wrote on 2/7/2003, 3:50 AM
No email here either. When was the offer made and what is it?
caruso
PDB wrote on 2/7/2003, 4:05 AM
Hey people! I didn't receive the mail either....soooo...I sent them a email and what you know...had a response within ten minutes of my posting! you can however still get the special upgrade price without the mail via the upgrade page...well it worked for me!
Ron Lucas wrote on 2/7/2003, 7:22 AM
Here is the link to the special upgrade:

http://www.sonicfoundry.com/email/vegas4/vegasupgrade.htm

I don't believe it is a secret or anything. I found it before I got my email.

Ron
musicvid10 wrote on 2/7/2003, 2:54 PM
I emailed customer service and got this reply:

"Hello all,

Please excuse the bulk email, however, you all have the same issue that I
think can be taken care of quickly with one email. Our email load exploded
with the release of Vegas, so this is necessary, although I realize not very
customer friendly.

It seems all of you own a copy of Vegas Video 3.0, and when you wrote, you
were still waiting for your special offer email. According to our marketing
team, the last emails were sent out last night, so all of you should have
your emails at this point, but if not, I've included the information below
for your reference. If you had additional questions in your email, you will
be contacted separately. I just didn't want you to have to go the entire
weekend without a response.

Link to special offer upgrade to 4.0:
http://www.sonicfoundry.com/promo.asp?keycode=6301
Link to special offer upgrade to Vegas 4.0+DVD:
http://www.sonicfoundry.com/products/showproduct.asp?pid=810&spid=203

<<vegasupgrade.htm>>
If you have any further questions, please feel free to email me or to call
us at 1-800-577-6642 from 9 a.m. to 11:30 a.m. and from 12:30 to 5:00 p.m.
CST, Monday-Friday. We'd be happy to help you.

Best Regards,
Nancy Workman-Luter
Customer Relations Manager"

I didn't ever receive the regular email, though, so thanks for the response.