Noise artifact not on timeline, only when rendered (not in preview)

ashley wrote on 12/15/2023, 9:37 PM

Hi

New to v20, been using v13 for many years... i have a timeline that seems to be rendering an audio artifact (fraction of a second of white noise that is not in the original audio), it is not in preview, only when rendered out. Its not seen on he audio timeline either.. is there a bug?

Comments

mark-y wrote on 12/15/2023, 11:34 PM

It is a known bug, zoom in on the timeline until you can see it, then trim back a couple of frames.

ashley wrote on 12/16/2023, 3:53 AM

I was sure i could see something on the audio line, however now i cant and most times it doesnt play the artifact in preview only once rendered....

When did this bug start? are they fixing it?

RogerS wrote on 12/16/2023, 3:55 AM

This was fixed in 21 but trimming should be a viable workaround in 20.

ashley wrote on 12/16/2023, 4:10 AM

I cant find any service packs or updates, they are not wanting to charge for this fix?

Dexcon wrote on 12/16/2023, 4:25 AM

The last build release of Vegas Pro 20 was build 411. Given that Vegas Pro 21 was released 4 months ago, unfortunately it would not be expected that any further updates to Vegas Pro 20 would likely be forthcoming.

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ashley wrote on 12/16/2023, 4:36 AM

b411 is the one i am running..... did not have this issue when it was Sony !

RogerS wrote on 12/16/2023, 4:44 AM

The issue affects all builds of 20 as far as I'm aware and was fixed with the patches to VP 21. It seems to have appeared late in VP 19 (though I haven't experienced it).

Dexcon wrote on 12/16/2023, 4:48 AM

It seems to have appeared late in VP 19 (though I haven't experienced it).

Me neither.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

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LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

john_dennis wrote on 12/16/2023, 5:07 PM

Background

https://www.vegascreativesoftware.info/us/forum/noise-at-the-end-of-a-clip--140457/?page=2#ca897211

https://www.vegascreativesoftware.info/us/forum/very-strange-audio-problem--138343/#ca865730

ashley wrote on 12/16/2023, 5:13 PM

Interesting, as the clip that has the noise is right before the clip that came from an iPhone (apple) which was a MOV file.. !! nice they found the issue, cant see how they cant fix it though (with a hotfix)

john_dennis wrote on 12/16/2023, 5:29 PM

@ashleyΒ said: "cant see how they cant fix it though (with a hotfix)"

It's likely more than a "hotfix's" load of code. This is the exact reason I only have Vegas 21 on my machine.

mark-y wrote on 12/16/2023, 5:31 PM

Having to trim a couple of frames isn't exactly a showstopper for me.

ashley wrote on 12/16/2023, 5:31 PM

It wasnt in past versions, they introduced the code as "a mistake" and we have to pay to fix that problem they introduced?

RogerS wrote on 12/16/2023, 6:40 PM

The audio engine is being redone, among other things.

I'd recommend to anyone keeping VEGAS updated as it's basically a rolling update model at this point.

EricLNZ wrote on 12/17/2023, 3:45 AM

This noise at the end of a clip didn't affect everyone so appears unique to some systems. Yet we never managed to work out what was causing it?

HyperionZ wrote on 12/17/2023, 5:26 AM

Make sure you're rendering at the same frame rate as your original video and project.

In other words, rendering at absolute 60fps and the project being at 60fps rather than 59.940

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jetdv wrote on 12/17/2023, 6:44 AM

It wasnt in past versions, they introduced the code as "a mistake" and we have to pay to fix that problem they introduced?

In short, yes. If you don't want to update to at least update 1 of VEGAS Pro 21 (note that the initial release of 21 still had the issue) then you need to go back to VEGAS Pro 18 or older. But you'll lose out on all of the file reading updates that have been made since then as well. Yes, something happened (in an update to VEGAS Pro 19) and the issue remained through 20 and into 21. Fortunately the issue was finally found and fixed. However, unless there's some really radical issue, I wouldn't plan on seeing another update to version 20.

If you just buy the "smart scription", you can remain on the "current" version.

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ashley wrote on 12/17/2023, 9:36 AM

My issue here is its clearly a BUG that i didnt create, this would never happen with the SONY software they would have fixed it, however for some reason i have to "pay" to have a brig fixed they in traduced> Should i be looking at using other software that the developers dont expect me to pay for bug fixs they introduced?

jetdv wrote on 12/18/2023, 7:47 AM

this would never happen with the SONY software they would have fixed it,

That's funny. I seem to remember many bugs Sony introduced in Vegas that did not get fixed until later versions... And people made the same complaints you are making now. But I seriously would not expect an update to 20 to fix this issue just as I'm not expecting an update to 19 to also fix this same issue. They're developing 21 now. That's where the fixes will be.

RogerS wrote on 12/18/2023, 9:17 AM

My issue here is its clearly a BUG that i didnt create, this would never happen with the SONY software they would have fixed it, however for some reason i have to "pay" to have a brig fixed they in traduced> Should i be looking at using other software that the developers dont expect me to pay for bug fixs they introduced?

@ashley It would be a nice gesture for them to do this, though I've only seen it happen twice before with program-breaking issues (which this is not). Basically think of VEGAS as a rolling beta as major components like the audio and video engine are being overhauled and the overhaul doesn't break neatly across the "annual" (arbitrary) version numbers.

If you're not on the latest version you will be stuck with bugs new and old.

Is other software better? Adobe is a subscription model so you are always on the latest (and pay for the privilege). Resolve is a one-time fee as they don't need to make money on the software side.

ashley wrote on 12/24/2023, 10:03 PM

So to tidy this up... we are now using DaVinci Resolve (which is free, they do a paid version as well, most for scripting and other power uses).

Its replaced Vegas Pro and Adobe After Effects (it does both VERY well), we have re-created some media logos in it so no longer require Adobe After Effects, also with some real basic scripting (os.date("Copyright %Y") this now puts the copy write notice on the playing media logo AND changes the year for what ever year you happen to be in, yep, that easy, so you no longer need to keep rendering out your header media each year, the current use will update the date live before it renders.

Also the way it stores projects is via a flat file database, this allowing you to move from one PC to another VERY easy, they also do Proxy Media so its not always reading your huge files during edit AND they have a free server (installable on the LAN) that will allow you to share all these projects to others in the office, and work from the same database at the same time.

frmax wrote on 12/25/2023, 11:23 AM

Mastering Davinci Resolve in just 7 days (and not complaining about some of the impasses in DR)?  Wow, I used DR without getting great results in such a short time....why doesn't everyone realize how easy it is with the workflow of this perfect software and leave Vegas? 😎
Seriously, somehow I can't see how VP13 is supposed to be better or even more bug free than the current versions, at the end of the day all the ranting here with casual disregard for those helping makes little sense.

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RogerS wrote on 12/25/2023, 2:11 PM

Glad you found a solution that works for you.