Not Good : Reinfected!

Grazie wrote on 6/21/2004, 8:01 AM

After attemting to activate the remaining time on my NAV and NIS Syamntec prioducts and while being "asisted" by Norton over the phone, I appear to be reinfected by being "naked" on the Internet - and getting the downloads to make me safe . .. that's it . .I've had with Symantec ..

I am going away into a dark room and reconsider this virus checking stuff .. NOT go with Norton Internet Security ANYMORE . . I DID everything that was asked of me. Norton blocked me from getting on the Net to get acitivated; it then blocked me from getting the Uupdates I needed and now I'm reinescted.. Arrggghhh . . ANOTHER reinstall .. Sorry Joshua . . ALL I WAANA DO is edit video!!!

Anyways, I'm getting faster and faster at doing this .. not today though,

Grazie

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Grazie wrote on 6/22/2004, 9:04 AM

Okay . . Craftech: "What happened to all those other suggestions I gave you in the other thread you posted? Why did you download AVG? It doesn't detect viruses properly. "

AVG wouldn't install. I had to do a Ghost install . .everything work well. IMMEADIATELY I used my Norton disc - I had this - and installed and found viruses on the OTHER drives - NOT the C: . .

Now, I had 14 days to activate my full Norton. This I attempted yesterday. I could not get on the internet.

In the process and with the "assistance" of Norton Customer/Technical Services - I appear NOW to have been reinfected. MSCONFIG wont work; Media PLayer wont work; I can't uninstall Norton - In Fact Norton believes that it is STILL connected to the Internet, and stopping me from uninstalling it - I HATE it!

Craftech I did heed and act on what you said. I had Norton to do the scan .. It wasn't AVG .. I didn't use AVG on the new install . . I used Norton ..

So, soon, maybe Thursday, I'm gonna do another reinstall; have a copy of F-Prot to hand - as used per my PC builders .. they don't use Norton - and immeadialtey do a full scan. THEN I will keep this NLE pc OFF the internet. PERIOD!

I'm getting real good at installs! <BIG WINK> . ..

Grazie

vitamin_D wrote on 6/22/2004, 3:45 PM

...and why I rec'd F-Secure and a good firewall to you a few weeks ago -- Norton is a joke!

http://www.virus.gr/english/fullxml/default.asp?id=62&mnu=62

- jim

BillyBoy wrote on 6/22/2004, 4:18 PM

Just to throw the information out... Several years back a neighbor caught some nasty boot sector virus and try as he might, reformat, repartition, etc., he couldn't get rid of it. I asked him to show me EXACTLY all the steps he was doing. This was back when CD drives weren't that common and he didn't have one and he was running Windows 98 where you could boot from a floppy. Well it turns out what he was doing was reinfecting his system because he manged to copy the virus to the floppy he used to boot from after he reformatted. A smart boot virus will spawn itself thus bettering its chances to avoid being zapped. So as soon as he thought he had a 'clean' system right away he infected it again from the get-go by sticking in the floopy then the virus jumped onto his root drive again.

BillyBoy wrote on 6/22/2004, 4:31 PM

John...

I checked and while Network DDE is listed in services it wasn't set to automatic. Don't know what's calling it, I use to have some mini-network I used to link coputers upstairs, to downstairs via phone lines, but that's long gone.

Thanks for your help.

Grazie wrote on 6/22/2004, 11:11 PM

BB, hmmm ," he manged to copy the virus to the floppy he used to boot from after he reformatted. " .. . I use the PROTECTED non writable floppy that the factory uses in needing to re-Ghost the machine .. I'll ask them if this COULD be a factor . . hmmm... ;-(