NVIDIA GTX 680 Lack of CUDA support and Crashing

DJMonopoli wrote on 8/11/2012, 3:53 PM

I'm assuming the issue is the graphics card, but I will provide all of my specs and details. I am using Windows 7 64 bit and running the Vegas Pro 11 64 bit (Build 683). I recently upgraded from an Intel Core i7-920 with 12 GB RAM and an NVIDIA GTX 560 Ti, to an Intel Core i7-3930K with 16 GB RAM and the new NVIDIA GTX 680. Since upgrading, I have run into a few issues that never existed before.

1. During editing, the GPU acceleration doesn't work very well, or not at all. However, in preferences in the video tab, my video card is listed as an option for "GPU acceleration of video processing" so I assume it sees it.
2. Constant crashing, literally every 5-10 minutes during editing. There's no way out of the crash, waiting does nothing. However, the crashing still seems to exist even when I turn GPU acceleration to "off" in the video tab for preferences.
3. I can no longer render MainConcept AVC/AAC (*.mp4) without first switching "Encode mode" to "Render using CPU only." If I try to render using automatic or the GPU I instantly get the error "An error occurred while creating the media file... The reason for the error could not be determined." However, in the "system" tab if I click the "Check GPU" button it says "CUDA is available."

I would like to stress that I don't have any of these issues on my old computer or current laptop. Editing with my less advanced computers with lower end video cards with much less CUDA cores (even on my laptop with a mobile NVIDIA GPU) is way smoother and has hardly any crashes whatsoever when compared to my new PC which crashes constantly and is so slow. Exporting MainConcept AVC/AAC (*.mp4) on my laptop and old computer works with the GPU and is ridiculously fast even for 1080p footage.

Any suggestions?

Comments

Former user wrote on 8/11/2012, 4:38 PM

From what I've read in other posts here in the forum, there seems to be at least two issues to be concerned with: video driver version number and to run Vegas in Windows compatibility mode or not. You might consider doing a little searching in the forum to see what others have discovered about these two issues.

I have a new system being delivered next week based on your old card (GTX560) and an i7 3770 CPU (16GB and an SSD system drive). I guess I'll have a chance to see firsthand some of the GPU issues others have been reporting...

Jim

Pete Siamidis wrote on 8/11/2012, 8:47 PM

I have an NVidia 670 and as far as I can tell Vegas 11 wil not support gpu encoding on this card with the MainConcept AVC encoder, I get the same error you do. It worked fine when I was using an NVidia 560ti on the same machine, I just recently changed the video card to a 670 because I wanted three monitor support. I think we have to wait for a patch to get gpu encoding support with the 6xx series of cards.

TheHappyFriar wrote on 8/11/2012, 10:34 PM

If you do a search on the Nvidia 680 in the forum it appears it's not fully supported in Vegas (or Premier) yet. Something about the architecture changing between the 5xx & 6xx series.

Mikeof7 wrote on 8/11/2012, 11:53 PM

Both Premiere and After Effects do not officially support the GTX 670, but with a simple tweak, both support the GTX 670. Still looking for a simple Vegas tweak.

Guy S. wrote on 8/13/2012, 1:42 PM

I experienced similar issues after upgrading from an nVidia 460 to the 680.

- I saw at most a 2fps increase in timeline performance

- MainConcept AVCHD rendering not supported with GPU ON (same error message; either render without GPU or use Sony AVCHD CODEC)

- Experienced some serious weirdness with audio after enabling hyperthreading; not there with hyperthreading OFF or with HT on with 460 installed

- Also tried with PremPro and AE CS6; worked OK in very brief test, but no performance gains

My suggestion is to make sure that you have the newest drivers; if you do, see if there are beta drivers available that you can try.

DJMonopoli wrote on 9/10/2012, 7:51 PM

Any word on Vegas working on a fix for this ever? They haven't released any updates to Vegas Pro 11 in what.. like 6 months? Sony is usually all over the updates. Are we waiting for Vegas Pro 12 to come out before they gain support for a GPU that Vegas simply should already support? If so, any word on when that will come out? I gave the demo of Vegas Movie Studio Platinum 12 a download earlier and had the same exact GPU acceleration and exporting issues as Pro.

For the record, months ago I payed for a support call, gave them a call and they didn't know what to say. They ended up moving it to e-mail support which is supposed to be free in the first place and have yet to respond to me with any assistance.

I'm beginning to think they have given up on Vegas Pro 11 so they could waste time trying to get their products on Macs. If so I am highly disappointed in Sony.

Beatdemon wrote on 9/20/2012, 3:36 PM

I am having this same issue but it is not isolated to the Main Concept Codec. The Sony AVC Codec won't render with the GPU either. I have the i7 3770 Ivy Bridge Intel processor along with the GTX-670 and can only use the CPU to render.

Seems like a common denominator is Ivy Bridge and the v.6 GPU.

Former user wrote on 9/20/2012, 10:40 PM

The Kepler chip in the 6xx series isn't well supported (yet). That said, I've just done a little noodling with a GTX 690, 590, and 570.

It's a 1:55 mixed content project (XDCAM, lots of stills, audio, and some Magic bullet styles on the tracks - I'll spare you too many details).

GTX 690 - rendered CPU only so GPU test is a fail.
GTX 590 - 8:27
GTX 570 - 4:02

While I find the results bizarre, it's what I kind of expected. I wish I could find a 580 because the results would probably be even better than the 570, but alas, they're hard to find here.

flacnvinyl wrote on 9/21/2012, 3:30 PM

No word from Sony on a fix. I had the same problem with my Galaxy GTX 670 card. Vegas 11 supported it for general timeline playback, but not for render. Vegas 10 supported it for render, but no GPU acceleration because it is 10.

Vegas 11 was so buggy with GPU enabled that I ended up going back to 10. GPU acceleration was pretty much the only feature I cared about in 11, and Sony has yet to solve that. I ended up putting my EVGA GTX 570 back in, which is supported across the board, same results with 11.

You are no alone, unfortunately.

DJMonopoli wrote on 11/17/2012, 11:05 AM

Anyone notice any progress on this with Vegas Pro 12 yet? I switched to my GTX 580 simply so I can use the GPU acceleration functions and I'm hesitant to switch back to my GTX 680 however I would be more than happy to if Sony ever fixes this.

Pete Siamidis wrote on 11/17/2012, 10:20 PM

I still have no gpu encode support with Vegas 12 and my NVidia 670 with the latest versions and drivers. It had worked fine on Vegas 11 and my older 560ti. I'll just keep waiting, not much more I can do.

Terje wrote on 11/18/2012, 5:31 AM

It's going to take a while before the NLEs support the 6xx series. This is a completely new architecture, adding support for them is like adding support for any new GPU architecture. It takes a long time.

Perhaps in Vegas 13...

Glenn Thomas wrote on 11/22/2012, 11:44 AM

Another i7 3770 cpu and GTX 670 user here. I guess buying that card was a mistake. Although I read the GPU requirements page, and it essentially says that GTX 4xx cards upwards are compatibe. Which I assumed meant 4xx, 5xx and 6xx cards.

If anyone on the Vegas team is reading this, please add suport for the GTX 6xx series cards. If they aren't already, they'll be the standard real soon, as a lot of computer stores now only sell the 6xx series.

Grazie wrote on 11/22/2012, 12:37 PM

Here are 2 threads that place the research development and assist I got from my mates here.

At 18 months distance, comments around the nVidia 560 GPU makes for interesting received and actual wisdom I was getting back then.

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=4&MessageID=766171

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=4&MessageID=766567

Toodles

Grazie

JohnnyRoy wrote on 11/22/2012, 2:15 PM

> "Although I read the GPU requirements page, and it essentially says that GTX 4xx cards upwards are compatibe. Which I assumed meant 4xx, 5xx and 6xx cards. "

Yea, that's a really dangerous statement to make. NVIDIA changed their technology from "Fermi" architecture for the 4xx, 5xx Series to "Kepler" architecture for the 6xx Series. I would stick with Fermi cards for now if you want GPU acceleration to work. Or buy a professional Quadro card like the Quadro 4000 which has been rock solid for me with no problems whatsoever.

~jr

farss wrote on 11/22/2012, 2:47 PM

Last night I tried the latest V11 build with a project. I only have a GTX 570.
All was going just fine until I tried to nest the opening titles. V11 didn't even get as far as trying to create the proxy file. I left it for 30 minutes but it remained "not responding". Going by CPU load and memory usage it wasn't doing much at all.
Not the end of the world as I was easily able to render the titles project out, clearly there's nothing wrong with it so I'm at a loss as to why V11 went to sleep.

Bob.

jarborra wrote on 12/2/2012, 10:17 AM

Just to keep this topic alive...and hopefully have Sony address it:

I'm yet another GTX 680 user who can no longer render to AVC MainConcept mp4 without turning off CUDA support. Worked fine with GTX 460 but upgraded to GTX 680 last week and now it no longer works. Literally the only change I made to my system is the graphics card so it is clearly the Kepler architecture that isn't supported for some reason.

Running Vegas 11 64-bit (v510).