Often some clips in import doesn't import its stream audio with. WHY?

iEmby wrote on 4/30/2024, 3:58 PM

it happened often with me. when my clients send me clips.

they are playable in mobile and computer but when i import them to VEGAS they import only video stream not its audio stream.

why its happening?

my client create videos in Samsung S23 Ultra

and send me on telegram which didn't compress videos.

same way last videos he send to me are working good.

but not this type of.

i have to convert it to import them in VEGAS.

this is the original imported clips

https://www.swisstransfer.com/d/7291afbe-d13a-41db-88d5-7be8b96dd50e

please check is this my system problem or media problem?

Last changed by iEmby

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

-----------------------------------------------

MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
Ready for 12th Gen Intel® Processors
Micro-ATX Motherboard with DDR4
Realtek 1 Gb Ethernet
PCH Heatsink
PCIe 4.0 | M.2 slot (32Gbps) 
HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
LPT header | TPM header
Luminous Anti-Moisture Coating
5X Protection III
(Multiple Hardware Safeguards
For all-round protection)

-----------------------------------------------
EXTERNAL GRAPHIC CARD

-----------------------------------------------

INTERNAL GRAPHIC CARD (iGPU)

------------------------------------------------

LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

-----------------------------------------------

STORAGE DRIVE

Drive: C:
Free Space: 182.3 GB
Total Space: 253.9 GB
File System: NTFS
Model: WD Blue SN570 1TB (NVMe)

---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)

Comments

Former user wrote on 4/30/2024, 4:36 PM

@iEmby Hi, sorry I'm not an audio person, all I can show is how it goes for me.

Is there meant to be more to it than this? & if you want to know preferences just say & I'll share what I can.

iEmby wrote on 4/30/2024, 4:37 PM

what is you settings preference settings? can u show me please?

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

-----------------------------------------------

MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
Ready for 12th Gen Intel® Processors
Micro-ATX Motherboard with DDR4
Realtek 1 Gb Ethernet
PCH Heatsink
PCIe 4.0 | M.2 slot (32Gbps) 
HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
LPT header | TPM header
Luminous Anti-Moisture Coating
5X Protection III
(Multiple Hardware Safeguards
For all-round protection)

-----------------------------------------------
EXTERNAL GRAPHIC CARD

-----------------------------------------------

INTERNAL GRAPHIC CARD (iGPU)

------------------------------------------------

LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

-----------------------------------------------

STORAGE DRIVE

Drive: C:
Free Space: 182.3 GB
Total Space: 253.9 GB
File System: NTFS
Model: WD Blue SN570 1TB (NVMe)

---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)

iEmby wrote on 4/30/2024, 4:38 PM

did you change anything in 'Internal' preferences

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

-----------------------------------------------

MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
Ready for 12th Gen Intel® Processors
Micro-ATX Motherboard with DDR4
Realtek 1 Gb Ethernet
PCH Heatsink
PCIe 4.0 | M.2 slot (32Gbps) 
HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
LPT header | TPM header
Luminous Anti-Moisture Coating
5X Protection III
(Multiple Hardware Safeguards
For all-round protection)

-----------------------------------------------
EXTERNAL GRAPHIC CARD

-----------------------------------------------

INTERNAL GRAPHIC CARD (iGPU)

------------------------------------------------

LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

-----------------------------------------------

STORAGE DRIVE

Drive: C:
Free Space: 182.3 GB
Total Space: 253.9 GB
File System: NTFS
Model: WD Blue SN570 1TB (NVMe)

---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)

set wrote on 4/30/2024, 4:45 PM

Standard AVC/AAC h264, and so far no issue, whether using 'newer' avc decoder (mxcompoundplug) or 'legacy' avc decoder (so4compoundplug) in my system:

Last changed by set on 4/30/2024, 4:52 PM, changed a total of 1 times.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

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System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
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Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Former user wrote on 4/30/2024, 4:46 PM

@iEmby Nope I haven't touched Internal settings,

I don't know which Preferences window you want so If I've missed one let me know.

iEmby wrote on 4/30/2024, 4:54 PM

@iEmby Nope I haven't touched Internal settings,

I don't know which Preferences window you want so If I've missed one let me know.

bro ur RAM is 260gb? and you set it 50%. is this really helps in something?

why others are suggesting to keep it on default?

other than all settings are fine for me.

may be i found the cause of my problem

i set this setting to opposite from VEGAS Pro 15 (so4) settings. it cause for me smooth playback on that time

so i keep them opposite in every version. so this is the problem for this.

set it to default now.

all good with audio now.

thanks

but please tell me about Dynamic RAM settings

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

-----------------------------------------------

MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
Ready for 12th Gen Intel® Processors
Micro-ATX Motherboard with DDR4
Realtek 1 Gb Ethernet
PCH Heatsink
PCIe 4.0 | M.2 slot (32Gbps) 
HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
LPT header | TPM header
Luminous Anti-Moisture Coating
5X Protection III
(Multiple Hardware Safeguards
For all-round protection)

-----------------------------------------------
EXTERNAL GRAPHIC CARD

-----------------------------------------------

INTERNAL GRAPHIC CARD (iGPU)

------------------------------------------------

LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

-----------------------------------------------

STORAGE DRIVE

Drive: C:
Free Space: 182.3 GB
Total Space: 253.9 GB
File System: NTFS
Model: WD Blue SN570 1TB (NVMe)

---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)

Former user wrote on 4/30/2024, 5:03 PM

@iEmby In the past with VP18 onwards I tried all the suggestions to get better performance or fewer crashes inc setting Dynamic RAM to 0 or the default, I found it made no difference for me. 50% of 256GB (8x32GB RAM sticks) gives me plenty of Dynamic RAM for better playback when I want an fx to run smooth, I can build dynamic ram for a full 3-4min+ project + effects.... That leaves the best part of 128GB for my PC to use, that's twice as much as most people have in total. 😏👍 (I think that's how it works anyway 🤷‍♂️😂)

Good that you're audio is sorted tho 👍

iEmby wrote on 4/30/2024, 5:25 PM

@iEmby In the past with VP18 onwards I tried all the suggestions to get better performance or fewer crashes inc setting Dynamic RAM to 0 or the default, I found it made no difference for me. 50% of 256GB (8x32GB RAM sticks) gives me plenty of Dynamic RAM for better playback when I want an fx to run smooth, I can build dynamic ram for a full 3-4min+ project + effects.... That leaves the best part of 128GB for my PC to use, that's twice as much as most people have in total. 😏👍 (I think that's how it works anyway 🤷‍♂️😂)

Good that you're audio is sorted tho 👍

your signature is 10x of mine.

keep it up buddy..

i am also going to set my 50% of my 32gb ram 😂

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

-----------------------------------------------

MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
Ready for 12th Gen Intel® Processors
Micro-ATX Motherboard with DDR4
Realtek 1 Gb Ethernet
PCH Heatsink
PCIe 4.0 | M.2 slot (32Gbps) 
HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
LPT header | TPM header
Luminous Anti-Moisture Coating
5X Protection III
(Multiple Hardware Safeguards
For all-round protection)

-----------------------------------------------
EXTERNAL GRAPHIC CARD

-----------------------------------------------

INTERNAL GRAPHIC CARD (iGPU)

------------------------------------------------

LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

-----------------------------------------------

STORAGE DRIVE

Drive: C:
Free Space: 182.3 GB
Total Space: 253.9 GB
File System: NTFS
Model: WD Blue SN570 1TB (NVMe)

---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)