Old CD Arch install problem

Dan-Galbraith wrote on 10/6/2018, 12:40 AM

I hope you guys can help me out! I'm trying to install CD Arch 5.2d on a new Windows 10 install. The first attempt was interrupted, and now I cannot get through without an error saying "There is a problem with this Installer package. a program required for this install to complete could not be run..."

i know the install package is fine, as I've used it many times in the past. I've restarted a few times, but no improvement. Can't uninstall either.

Thanks for any help you can give me :-)


Robbie wrote on 10/9/2018, 5:13 AM

Can't offer any advice on the install issue but I've had good success using Microsoft's Program Install and Uninstall troubleshooter where I've had problems uninstalling programs. Download from the Microsoft Support site at https://support.microsoft.com/en-au/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Cheers. Robbie

Dan-Galbraith wrote on 10/9/2018, 9:29 AM

Thanks, Robbie. Actually Magix suggested that as well. Worked perfectly!