Old issue - no Sony support .....

teaktart wrote on 10/10/2012, 4:12 PM
I'm almost embarrassed to admit I'm still working with V8 due to my old CFDI files. I bought V10 but since I'd had endless problems capturing with HDLink I didn't want to invest more $ on Cineform products....so never really got to use V10.

Fast forward to this summer and my CPU started acting up, had all systems checked, reinstalled OS and all my Sony software.
Since then still having freeze-ups etc which is very aggravating.

Today I went to render a project with AC-3 Pro - wanted to get the -31db loudness setting but can't get past a window saying I must purchase what I used to have. So I'm locked out of being able to render an AC-3 audio track that is loud enough - the default is way too quiet.

Tried to get email support but Sony responds they no longer support V8!
The knowledge base says to reinstall Cinescore, or if I have SF9 (which I have installed), I get the Pro AC-3 included. I reinstalled V8, SF9,Cinescore1 and still can't get to custom AC3 Pro settings, window to purchase pops up.

Spinning wheels today frustrated at being locked of the only version of Vegas that has always been steady, and now can't get tech help, so hope someone here can suggest what to try next.

Due to all of the above its hard to want to spend more on a V12 if I'm having basic problems with current Vegas....

Thanks for your help!


johnmeyer wrote on 10/10/2012, 4:23 PM
We've got thunder and lightning here in Carmel. Looks like you've got it on the other side of the bay as well.

Sony's support is officially DEAD. Nothing to see there; move along.

As to your problem, I think AC-3 only shows up if you install DVD Architect. Any version should do the trick, including an older one.
videoITguy wrote on 10/10/2012, 4:24 PM
Forgive me if I sound entirely pessimistic of your situation...but actually shame shame on you. Vegas8 is long ago (2006?). And how old is that computer? What is happening to the original power supply in that unit? And how often do you get around to video edits? HMMM!

FYI - Vegas12Pro requires 64bit OS and a very poweful absolutely new computer ..so you might want to re-think your investments. Sorry!
_Lenny_ wrote on 10/10/2012, 4:32 PM
Install DVDA - that will give you AC3 encoding.
teaktart wrote on 10/10/2012, 4:49 PM
I'll reinstall DVDA - thanks so much for the suggestion.

Just tried a system restore and now my CPU won't even boot.
I'm off to the repair shop yet again.

This economy has kept many of us from upgrading anything! Hence my older HDV cams - V8 - Cineform - SF 9 - Cinescore - Acid 6.

This older Quad core could deal with that combo quite nicely until my latest problems with the CPU.
Since reinstalling OS and my Sony software, nothing has worked as it used to. Just reinstalled all but the DVDA today...will do that next when I can.

Had glitchy captures using HDLink and Vegas capture.
Vegas not stable lately, freezing, very unusual, and now with the missing AC3 encoder can't even produce a DVD with decent audio levels!

Big steps backwards....while trying to just tread water with what I've got and can afford right now.

YES John, just had some thunder and a squall come over head here too!

VidMus wrote on 10/10/2012, 5:46 PM
"I'm off to the repair shop yet again."

Buy or build a new computer.

Yes, money is tight and all but the money you pour into an old system would be much better used on a new system.

From what you said, you have already been to the repair shop. Did that do you any good considering that you now need to go back again?

A GOOD new system will give you much better results than your old system ever can no matter how many times you take it to the repair shop!
TheHappyFriar wrote on 10/10/2012, 8:44 PM
Could be a number of things... the drive is going bad, PSU, CPU, MB, RAM.... I'd say your GPU might be fine.

You could most likely build a decent AMD Phenom multi-core for under $400 or so if you use your existing case, GPU & drives. I run one and I've never had problems with Vegas 8 or 10 crashing on it.

I understand not wanting to upgrade, it's not like it was 10 years ago though were you could always get replacement parts for your exiting systems. :/
teaktart wrote on 10/11/2012, 6:49 PM
Waiting to hear from the repair shop....earlier all hardware checked out fine, but I'm having my doubts.

Meanwhile, we talked about what to put in a new computer, with about a $1000 parts budget.

I've had a RAID on my older Quad core but think we'll give that up in lieu of a couple of 3T hard drives and a solid state C: drive.
I always keep my media in external drives and only rendered my projects to the RAID drive which didn't seem to be a big deal, I can make my own backups on external drives.
Looking at a Sandy Bridge, lots of memory, Blu-Ray drive, and the cheapest graphics cards that would work with V12. Here is where I wish Sony would publish a specific list of cards known to work with V12 so I can tell the shop which we have to chose from other than the older list posted for V10 an V11.
My other concern is the noise levels overall. My current CPU has about 5 fans inside and is really loud, a real pain when I want to do a VO, and loud enough in the next room to make it hard to sleep when rendering overnight. Any suggestions on graphics cards that are not so loud? Or other fans that are quiet to cool the interior?

Thanks so much for your advice, trying to get back up to speed here!

videoITguy wrote on 10/11/2012, 6:52 PM
Looks like teakart just gained an inheritance from a long lost soul- see earlier part of thread for doubting the current economy
Guy S. wrote on 10/11/2012, 7:45 PM
I recently bought a core i7 3770 with an ASUS motherboard, 16GB RAM and a 128GB SSD for about $600. The newer Ivy Bridge CPU was only $10 more than the older Sandy Bridge CPU, so definitely consider going that route if the price is close.

With Vegas 11 & 12 you'll see an improvement in timeline performance with a decent graphics card, but in my experience the performance does not scale up in a linear fashion as you spend more money.

At work I've tried three different graphics cards and found very little performance difference between them - only about 2fps improvement in timeline editing performance between the GeForce 460 and 680 (there is a large cost difference). I also tried a Quadro 4000 card and there was no noticeable improvement compared to the 460.

With respect to noise, we use PNY cards at work and they're quiet. I have an EVGA card at home and do not find the noise objectionable. I don't know what PNY support is like (never had an issue with one of their cards) but I recently had an issue with my EVGA card and found their support to be excellent.

Good luck!