only video is half speed by AMD VCE

FREEDOM2001 wrote on 10/2/2018, 9:38 AM

Hello, I am using vegas 16 (216) on HP Envy 13 x360 (Ryzen 5 2500U).

My issue is that only video becomes half speed like slow motion after rendering. Audio is normal speed. (refer to attached about duration of completed MP4)

This issue occurs when I use "MAGIX AVC/AAC MP4 / Internet HD 1080p 59.94fp (AMD VCE)".
When I use "MAGIX AVC/AAC MP4 / Internet HD 1080p 59.94fp", I don't see this issue.

So I guess this issue is related to AMD GPU or driver. (I am using the latest driver.)
Also I have another desktop PC with win 10 / Radeon RX560 GPU. I don't see this issue on it.

I would like to ask somethings.

(1) Anyone has the same issue?
(2) If yes, is there any solution?

If no, I will contact to Magix.

Thank you very much for your help in advance.

======== Information from vegas =====
Operating System
  Platform: Windows 10.0 (64-bit)
  Version: 10.00.17134
  Language: Japanese
  System locale: Japanese
  User locale: Japanese

Processor
  Class: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
  Identifier: AuthenticAMD
  Number of processors: 8
  MMX available: Yes
  SSE available: Yes
  SSE2 available: Yes
  SSE3 available: Yes
  SSSE3 available: Yes
  SSE4.1 available: Yes
  SSE4.2 available: Yes

Display
  Primary: 1920x1080x32

Memory
  Physical memory: 7,123.8 MB
  Paging memory available: 8,915.8 MB
============

=== Information from AMD software====
Radeon software version - 17.7
Radeon software edition - Crimson ReLive
Graphics Chip - AMD Radeon(TM) Vega 8 Graphics
Memory Size - 1024 MB
Memory type - DDR4
Core clock - 201 MHz
Windows version - Windows 10 (64 bit)
system memroy - 8 GB
CPU type - AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx


Radeon setting version - 2018.0726.1151.19505
Driver package version - 17.40.3501.1010-180726a-331606C-HP
Provider- Advanced Micro Devices, Inc.
2D Driver version - 8.1.1.1624
Direct3D® Version - 9.14.10.01304
OpenGL® Version - 6.14.10.13497
OpenCL™ Version - 23.20.821.2560
AMD Mantle version - Not Available
AMD Mantle API version - Not Available
AMD audio driver version - 10.0.1.6
Vulkan™ Driver Version - 1.7.0
Vulkan™ API Version - 1.0.54

===============================

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