OT: Digital Juice Products purchased before price drop

DavidMcKnight wrote on 1/26/2005, 9:42 AM
Grrrrr.......

I ordered an Editors Toolkit from EVSOnline in late November, and now Jan 1 DJ dropped the price quite a bit ($200 on their site). The retailer (EVS) is saying that since they bought the stock at the higher price they cannot offer me a refund of the difference. I haven't heard from DJ yet. I suspect they will say that since I bought from EVS I have to go there to get a refund (even though the product was dropped shipped from DJ.)

I'm probably stuck like Chuck on this one.

Comments

Coursedesign wrote on 1/26/2005, 9:48 AM
Lots of sympathy on this one.

I don't see how DJ could go back and retroactively reimburse past customers, and EVS couldn't do it every time a manufacturer changed their pricing.

At least you got a great product, and think of all the money you'll save when you get ETK2! In fact, you'll recover your entire loss when you buy that ETK (which is even more wonderful IMHO) too .



boomhower wrote on 1/26/2005, 9:53 AM
I'd say you are right "Chuck"....especially since there was a time lag of at least one month between the price change.

I looked at the DJ site and some of the drops are dramatic.....Jump Back HD (8 volumes) dropped from $1499 to $499.....Holy Cow. Be glad you didn't buy that before the drop.

Maybe DJ can help you out a bit.....stranger things have happened.

Good Luck
Jessariah67 wrote on 1/26/2005, 12:23 PM
Content providers all across the board are dropping their prices. Look at Sony's Loop libraries. With more and more content providers emerging and quality media being easier/less expensive to produce and buy, the market is taking a big swing. I believe the days of the $400 music license; $180 photo and $300 video clip are coming to an end. Maybe I'm wrong, but if people were still buying a lot at the higher prices, there would be no reason to lower them.

From a marketing perspective, DJ might be wise to offer a special lower discount to those past customers who paid thousands for what now costs hundreds. At the same time, you could argue that those people agreed to pay the market price at the time of purchase. It's a tough call.
Jimmy_W wrote on 1/26/2005, 1:34 PM
Classic case of supply and demand. Definitly more suppliers.

Jimmy