OT: New CineForm 1.7 update look at whats new

Zion wrote on 5/31/2005, 11:36 PM
Connect HD v1.7
- adds unique support for Sony's HDR-FX1 and HVR-Z1 Cineframe modes,
- adds scene splitting when converting previously-stored .m2t files, and
- improves capture performance for systems or drives that are either fragmented or "slow"
More on Cineframe modes: For material recorded using Sony's CF 24, CF25, or CF30 modes, Aspect HD will ingest the material as a 1440 x 1080 progressive sequence at the appropriate (24, 25, or 30) frame rate. For material shot in CF24 mode, Aspect HD also supports the option for inverse 3:2 pulldown during ingest.

The manner in which Sony has implemented its CF24 mode results in the acquired 24p sequence having timing jitter that is observable with certain types of material. If this is objectionable, CineForm also supports conversion of material shot in CF25 mode to a 24p sequence by slowing down the video sequence by 4% and re-modulating audio to maintain synchronization. This has been a widely used technique for many years when converting between 24p film and PAL (and vice-versa). When a jitter-free 24p result is required, we recommend you experiment with the unique CF25-to 24p feature of Aspect HD.

ZION

Comments

Zion wrote on 6/1/2005, 8:16 AM
adds scene splitting when converting previously-stored .m2t files

Tried it and it works great! It would be nice if V6 had these features.

Thanks ZION
tnw2933 wrote on 6/1/2005, 10:29 AM
I have had Connect HD V. 1.5 and V. 1.6 installed on my 2.8 GHZ PC with 2 GB of RAM since early this year when Sony made the ConnectHD package available. Both versions run fine on this machine and I have used them extensively for capturing HDV footage from my Sony HDR-FX1. I downloaded the V. 1.7 of ConnectHD and ran the installation which detected and uninstalled V. 1.5 and then V. 1.6 and then installed 1.7 without any error messages. Upon completion of the installation of Connect HD 1.7, I went to Start>Programs>HDLink, and clicked to run the ConnectHD V. 1.7. I got an hour glass cursor for about 15-20 seconds followed by the message: "Error: Insufficinet Memory". I rebooted my computer, ran the same sequence and got the same result. I have downloaded and attmepted the installation of V. 1.7 several times with the same result.

I have now uninstalled V. 1.7 and reinstalled V. 1.5 and 1.6 and they both work perfectly. It is curious that the download of V. 1.5 and V. 1.6 was over 10 MB whereas the download of V. 1.7 is only slightly over 3 MB. I have sent a ticket to Cineform to see if I can resolve the situation regarding V. 1.7 of Connect HD.

Tom
Zion wrote on 6/1/2005, 11:05 AM
I had that problem and Thad tried to help but they haven't resolved
that problem yet. I think it has to do with V1.5.

I added a new system harddrive and had to do a reinstall of all my software and I only loaded Connect HD V1.7 this time and have not had the( Insufficinet Memory ) problems. It works fine with out the previous connect HD installs. It' is a known Issues for some systems on the cineform site.

ZION
Thad wrote on 6/1/2005, 4:42 PM
Torn,

Try this,

Start by uninstalling version 1.5.2

Install version 1.7

Follow the deactivation instructions below.

1) Click the Start Button
2) Click on 'All Programs'
3) Click on 'Accessories'
4) Click on 'Command Prompt'
5) When the command prompt opens, type "cd c:\program files\cineform\Connect HD\"
6) Be prepared to write down your deactivation code. Type "activate unregister" and hit Enter.
7) You will be prompted to confirm that you wish to deactivate. When you confirm deactivation WRITE DOWN the deactivation code.
8) Launch Connect HD
9) Click on ‘Yes’
10) Use the new system code found here to request a new activation at www.cineform.com/register.html
11) When you receive your new system code, Launch Connect HD
12) Click the ‘Yes’ button to activate
13) Cut and paste your name and key from the activation email, into the correct fields.
14) You should be good to go!


If it doesnt work open up a ticket on our support website.

Thad

tnw2933 wrote on 6/1/2005, 5:49 PM
Thad,

I have gone through the entire procedure that you have listed, but it has now been four hours since I requested a new activation code and I am still waiting to receive it so I am stuck at step 11 in your list. I think Cineform needs to develop more efficient procedures for sending out activation codes especially if you are going to require them for upgrades from one version to the next. This is simply making life miserable for those of us who have purchased and are legally using the software.

Tom
Zion wrote on 6/1/2005, 6:31 PM
tnw2933

Please post back if the steps Thad gave work for you.

I could'nt seem to get it to work. It would be nice to know they
finally came up with a solution.

By the way did you download your Connect Hd Ver 1.5 from the Sony
Website?

Thanks ZION
Zion wrote on 6/1/2005, 6:48 PM
tnw2933

" I think Cineform needs to develop more efficient procedures for sending out activation codes especially if you are going to require them for upgrades from one version to the next. "

I dont think it is required to get a new acivation every time you upgrade. I thinks it's just measures Thad is taking to help you fix the problem.

I do agree with you on the more efficient procedures for activations and reactivations. I had a system haddrive failure that I could not deactivate and they insisted that I deactivate before they would give me a new activation and I was stuck there for awhile sorting out the
activation rules before I could get them to send me another.

I understand there carefulness. There just trying to protect there product's but theres got to be a better way.

But overall I really like there product!

Thanks ZION
tnw2933 wrote on 6/1/2005, 8:24 PM
Zion,

Yes, I did download my Connect HD from the Sony web site, but according to Cineform V. 1.7 is "compatible with Connect HD from Sony".

I shall let you know if Thad's procedure works if I ever get an activation code, but it's been more than 7 hours since the Cineform registration page told me that I would be sent an activation code over the next 24 hours and I have not received it yet.

I understand and support the right of software developer's to protect their products from illegal use. With that said, I have spent a lot of tiem trying to get the upgrade to V. 1.7 of Connect HD to work which should not be the case when I already had purchased the product and had both 1.5 and 1.6 already working. Cineform really needs to change the way they are handling these activation codes.

Tom
David Newman wrote on 6/1/2005, 11:03 PM
Normally there is no issue, simply download the latest and install, no re-activations required. Fortunately something was 'odd' with the 1.5 version, so we have this hurdle for this particular upgrade. Sorry about that. CineForm is a small company, and we currently process activations by hand. So we are working hard to meet a 24 hour turn-around on activations. The more customers we gain the so we can invest in an automated solution.

David Newman
CTO, CineForm
Serena wrote on 6/1/2005, 11:13 PM
Dan,

Are you saying that if I bought v1.5 from you (then upgraded to 1.6), that I'll have to go through all the trouble described above if I take the v1.7 upgrade? You're saying that this isn't something you can fix from your end?

Serena
David Newman wrote on 6/2/2005, 8:39 AM
Yes, it did happen for some CineForm direct users also. When this happens, the procedure Thad list above allows us to issue all effected users a new Connect HD license -- after that updates will happen without issue.

David Newman
CTO, CineForm
tnw2933 wrote on 6/2/2005, 9:33 AM
David,

Thank you for responding. It has been more than 24 hours since I requested an activation code for V. 1.7 of Connect HD and I have still not received the activation code. Since I had to deactivate Connect HD 1.5 and 1.6 to request the V. 1.7 Connect HD, I am now without any means of using a program which I purchased six months ago. I reopened my ticket a few moments ago with a second request to be sent the activation code.

I understand that Cineform is a small company, and I do not doubt that your people are doing there very best to send out these activation codes by hand. I woudl urge you however, to attempt to automate o simplify this process in some fashion because not too many customers will jump through all these hoops to get an activation code.

Let me close by saying that I have really enjoyed using the Cineform Connect HD proudct, and I highly recommend it. For those who have V. 1.6 installed, however, it might be best to wait a week or so before upgrading to V. 1.7 despite the attractive new features in V. 1.7.

Tom
Thad wrote on 6/2/2005, 11:11 AM
Tom,

Your activations should be delivered now. There was some confusion by the tech who was processing your requests because the deactivation code from the previous version were not submitted with the activation request. After re-reading the instructions I posted for you last night, I noticed that I had skipped the instruction to submit the deactivation code. Please accept my apologies for that. If you could just send in the deactivation code directly to me at thuston@cineform.com so that we can record them in our database, that would be apprecated.

Thanks,

Thad H.
CineForm
tnw2933 wrote on 6/2/2005, 12:28 PM
Thad,

Thank you for sending me the activation code for Connect HD V. 1.7. I have now been able to complete all of the instructions that you provided above and I am delighted to report that Connect HD 1.7 is now running perfectly on my P4.

I appreciate the responsiveness of everyone at Cineform in dealing with this problem.

In one of my posts above I indicated that it was more than 24 hours between requesting and receiving the activation code for Cineform Connect HD 1.7. That is not correct. My records indicate that approximately 23 hrs elapsed between my intitial request for help and receiving the activation codes. I believe that this period would have been even shorter had I been able to find the proper place to enter the deactivation code. There was certainly no lack of responsivenes from technical support at Cineform to my request for help.

Connect HD is a fine product. I use it constantly with Vegas and I appreciate all of the hard work required to create and market this fine program.

Tom