OT: Problem

swarrine wrote on 9/2/2004, 11:18 AM
Hi All-

Trying to capture. I have control of the deck but no video, audio or time code. I have used multiple decks and firewire cables. I even inserted another firewire card in to the computer. Same thing no video, audio or time code. I have un/re-installed the driver. Premire pro on machine and has same problem. (why this message is OT)

Ideas anyone? Other than reformatting preferrably...

XP Pro, 2.4 gig, 512 ram, 2 x 200 gig video drives with plenty of space.

Comments

Former user wrote on 9/2/2004, 11:53 AM
Is the common entity the camera?

I would look for a problem in the firewire connection on it.

Dave T2
Spot|DSE wrote on 9/2/2004, 11:55 AM
Does the camera have any special menu functions that might enable/disable?
Former user wrote on 9/2/2004, 12:19 PM
Sorry, I read your post again and you say you have tried multiple decks. What are you capturing from? Has it ever worked?

Dave T2
swarrine wrote on 9/2/2004, 12:25 PM
It is not the camera, deck or firewire cable. We are a public access station and I have many of those components all of which have been swapped to try and isolate the problem.

I believe it is the computer, but don't know what else to try other than to format and reinstall the OS.
swarrine wrote on 9/2/2004, 12:26 PM
Yes, it worked for a year. Just happened a couple of days ago.
Spot|DSE wrote on 9/2/2004, 1:22 PM
Have you triple checked the 1394 card to be sure it's OHCI, and using the Microsoft drivers?
TomG wrote on 9/2/2004, 1:29 PM
Have you recently upgraded XP with SR-2???? (I would hate to think that was a problem!!!!)

TomG
swarrine wrote on 9/2/2004, 2:19 PM
Yes. The onboard firewire I think was VIA (sadly) and the new FW card shows up as Texas Instruments. Both say IEEE compliant.
swarrine wrote on 9/2/2004, 2:25 PM
For Tom -

SP-1
Spot|DSE wrote on 9/2/2004, 3:18 PM
Not IEEE compliant, OHCI compliant. VERY different things.
If it's a VIA, I wonder if the system has a VIA chipset such as the KT133 or 233? If so, you'll need the latest 4/1 drivers.
What happens if you delete the 1394 cards from the control panel and let Windows reinstall them?
JasonMurray wrote on 9/2/2004, 3:31 PM
Vegas' capture apps loses the connection to the camera whenever I rewind here.

It's annoying, I just have learned to live with it. (Weeeeeeeird, though)
swarrine wrote on 9/2/2004, 4:37 PM
Hi Spot-

Yes to OHCI + 1394 compliant, I was just abbreviating. Don't know about the chipset as I am at home now. The computer has been in operation for a year so at least originally, everything was OK.

We pound pretty hard on these computers (3 of them) and the bulk of our 700 programs in the last year - around 1,500 video hours of editing/mpeg-2/dv tape processing happened on 1 of the 3 of these computers.

I am only surprised that something has not gone wrong before. It smells like a driver issue to me so, yes, I have deleted the IEEE drivers and rebooted. There was also some speculation about a possible DirectX corruption...The bottom line is that we are thinking software/driver issues (not Vegas and not hardware).

I was hoping someone would have experienced this problem and the resolution.

Spot|DSE wrote on 9/2/2004, 6:06 PM
As bad as it sounds...you might just try a reformat. DX issues are a bit** to deal with. But that's my next guess too.
swarrine wrote on 9/2/2004, 6:17 PM
You ever try to find an OS disk a year later??? heheheh hardest part of the operation.

Looks like you might be right though. I hate reinstalls.