I have to get this off my chest...

I have a PS3 that was working perfectly....until I performed the latest firmware update (I had no choice but to do this). I then started noticing frequent lockups. Logic would dictate that the firmware update corrupted a file in some way, correct?

Well I contacted customer service and they are basically telling me that I have to get the unit serviced (at my cost) because there are no issues reported on this firmware update. I guess If the update did something weird to my system it doesn't count.

Is it just me or does this sound weird to anyone else? I wish I could do an uninstall, but this doesn't exist on a PS3.

I feel like this update caused issues with my system and the PS3 support rep. is telling me too bad, we don't believe you.

Does anyone know how to restore a PS3 system to before a firmware update?

Sorry to rant about this, but right now I am very upset.