Comments

Dexcon wrote on 8/2/2025, 3:15 AM

If you are wanting any suggestions about how to resolve the problem, you will need to provide a lot of information about your computer, your Vegas Pro version and build number (and if it is the French or English version) and very importantly a detailed MediaInfo (a free app) report as highlighted at Point C in:

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

... which also details the type of information that is needed.

Also, do you have any other programs that involve audio open before you import the video?

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Christian-Sablayrolles wrote on 8/2/2025, 3:41 AM

Merci pour votre réponse, le problème est résolut

Reyfox wrote on 8/2/2025, 5:34 AM

How was the problem solved?

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Christian-Sablayrolles wrote on 8/2/2025, 5:51 AM

J’avais changé la carte mère de l’ordinateur de ce fait, il n’était plus sûr la liste. J’ais supprimé les ancien et tout à fonctionné.