I just got my external drives in. Both spin up, both are found by the computer via USB, but neither are found via the eSATA port. Basically, after talking to the Dell XPS reps (very little help) at first said go into the BIOS and make sure external SATA is turned "on". I did. I also noticed that it said that the external SATA port will NOT work unless "RAID ON" was selected. Well, it wasn't. Something like automatic ATA was turned on instead. Well, when I went to make the selection to "RAID ON" for the eSATA to work, it threw up a warning saying that if I did that then there's a chance that my system may not reboot.
Sure enough, the XPS rep (after leaving to "veryify" it) agreed that it COULD cause a problem when rebooting after the change, but then made it a point to tell me again that eSATA is not supported by ATA. They actually asked me "Would you like to take that risk?" I laughed.
What the heck am I supposed to do now? I got these drives with full intentions of having one runing via eSATA for editing and the other via USB for backup.
What should I do!?
(really frustrated right now)
Thanks,
-Brad
Sure enough, the XPS rep (after leaving to "veryify" it) agreed that it COULD cause a problem when rebooting after the change, but then made it a point to tell me again that eSATA is not supported by ATA. They actually asked me "Would you like to take that risk?" I laughed.
What the heck am I supposed to do now? I got these drives with full intentions of having one runing via eSATA for editing and the other via USB for backup.
What should I do!?
(really frustrated right now)
Thanks,
-Brad