plextor px712UF incompatible?

macheck wrote on 11/12/2004, 7:38 AM
I just bought a Plextor PX712UF external drive, updated it´s firmware to the latest, also updated cd architect5 to the latest version. i always get an error message when the lead-in has been burned and cd architect is trying to write the tracks.
"The command failed due to a IOCTL error. Your interface or drive may be configured incorrectly."

"USB/1394 Devices"-(3)
-"PLEXTOR DVDR PX-712A 1.05"-(0)
Module sfmmcx.cpp Line 1627

Status: ff000000
Command: 2a 00 ff ff ff 6a 00 00 1a 00
Sense: 02 04 08
Info: 00 00 00 00
Specific: 00 00 00
Extra: 00 00 00 00 00 00 00 00 00 00

Any ideas what I can do?
brw I use winxp pro, sp1


dmsa99 wrote on 11/15/2004, 2:01 PM
I had that same problem with my internal drive. When i called for support, they told me to update my cd architect software and my drive firmware. Try it....... it might work...