PluralEyes error "Failed to open... Check the PluralEyes 4 log file.."

RedRob-CandlelightProdctns wrote on 3/12/2025, 2:34 PM

Trying to pluraleyes a Vegas22 project, I'm getting this error:

  • Deleted the P4P file and recreated -- no difference.
  • Renamed my tracks to remove any slashes and ampersands i case that was causing issue (after searching online) -- no difference.
  • Looked in the PluralEyes log file and see this before it errors out:

I also tried opening the P4P file launching PluralEyes directly and the same error occurs.

Anyone have any ideas what might be causing this error?

 

It's unfortunate that the Vegas "Audio Synch" can't just synch all the media across multiple tracks like PluralEyes does; its limited functionality renders it pretty ineffective for larger projects.

 

Vegas 21.300

My PC (for finishing):

Cyperpower PC Intel Core i7-7700K CPU @ 4.2GHz, 64GB mem @ 2133MHz RAM, AMD Radeon RX470 (4GB dedicated) with driver recommended by Vegas Updater (reports as 30.0.15021.11005 dated 4/28/22), and Intel HD Graphics 630 driver version 31.0.101.2112 dated 7/21/22 w/16GB shared memory. Windows 10 Pro 64bit version 10.0.19045 Build 19045.

My main editing laptop:

Dell G15 Special Edition 5521, Bios 1.12 9/13/22, Windows 11 22H2 (10.0.22621)

12th Gen Intel Core i7-12700H (14 cores, 20 logical processors), 32 GB DDR5 4800MHz RAM, Intel Iris Xe Graphics, NVIDIA GeForce RTX 3070 Ti Laptop GPU w/8GB GDDR6 RAM, Realtek Audio

 

 

Comments

RedRob-CandlelightProdctns wrote on 3/12/2025, 3:01 PM

NOTE: in this particular case, I found that un-muting a track-group that had two wave files in it -- solved the problem?!

I haven't compared the .P4P files to see what changed inside of them, but that made it work, and I could repeatedly just turn that off/on and make the problem happen/disappear.

Leaving posted here in case it helps anyone else down the road.

Vegas 21.300

My PC (for finishing):

Cyperpower PC Intel Core i7-7700K CPU @ 4.2GHz, 64GB mem @ 2133MHz RAM, AMD Radeon RX470 (4GB dedicated) with driver recommended by Vegas Updater (reports as 30.0.15021.11005 dated 4/28/22), and Intel HD Graphics 630 driver version 31.0.101.2112 dated 7/21/22 w/16GB shared memory. Windows 10 Pro 64bit version 10.0.19045 Build 19045.

My main editing laptop:

Dell G15 Special Edition 5521, Bios 1.12 9/13/22, Windows 11 22H2 (10.0.22621)

12th Gen Intel Core i7-12700H (14 cores, 20 logical processors), 32 GB DDR5 4800MHz RAM, Intel Iris Xe Graphics, NVIDIA GeForce RTX 3070 Ti Laptop GPU w/8GB GDDR6 RAM, Realtek Audio