My girlfriend bought the disc version of Vegas Pro Edit 17, disc has arrived but for some reason it will not load the .exe file on the disc..
It shows the manual folders and shows the .exe file but when trying to open the .exe file it starts to load with a grey box and a loading symbol in the middle but then instantly cuts out and doesn't do anything afterwards..
We have uninstalled all previous version of vegas pro, tried running as admin and made sure that the computer is connected to the internet etc but nothing seems to prevent this..
I personally had the exact same problem whilst trying to install the software on my laptop using a downloaded version instead of the disc (bought from Vegas Pro site) however i just kept opening the file and eventually my laptop decided to start installing however does not seem to be the case with the disc.
both rigs can easily handle this software they are both high end gaming rigs windows 10 more than 12gb ram latest graphics cards
any help would be greatly appreciated