Problem duplicating DVD Architect DVD.

mliebergot wrote on 1/4/2007, 11:38 AM
I have a customer who is trying to make DVD copies of her wedding DVD that I created in DVDA4. She is very computer savvy and teaches web design at a local college.

The created DVD's all play perfectly fine with no problems on all DVD players.

However, when she is trying to duplicate the DVD's using either "CloneDVD2", "DVD Shrink3.2", or "Nero" the DVD's don't function properly.

The DVD's play, but the DVD starts playing the first title right away, and never accesses the menu, and she can't access the menu.

She has tried the following methods already:

I have a internal DVD+-RW/CD-rw drive and used the following methods/software to duplicate the DVD (as video DVD), and all software I use are capable of duplicating DVD including all titles, menus, and special features:

1. the Drag'n Drop CD+DVD program come with my Sony Vaio Laptop. I used the Disc Backup function to backup the DVD.

2. CloneDVD2, which is especially for cloning a DVD including all titles and menus.

3. DVD Shrink 3.2 + Nero Burning ROM: for this method, I have tried both making a full backup directly and copying the files into a folder on hard disk and then burning into a DVD.

4. I have also followed your method to make folder on my hard disk and copy the files into the folder without using any software, and then make a Video DVD using DVD Shrink 3.2.

I am not familiar with any of her programs except for "Nero", as I either use my DVD duplicating tower of the actual DVDA program to make my disks now.

So I instructed her to:
1. Create a new folder on her computer "Wedding DVD"
2. Open the DVD
3. Drag and copy the folders "Audio TS" and Video TS" folders to the "Wedding DVD" folder exactly as they appear on the DVD disk.
4. Brun DVD using "Nero" as a video DVD

It sound to me like the DVD menu .VOB/.IFO/.BUP files are missing to me.

Is there a reason that the DVD menu wouldn't copy correctly. Copy protection in the new DVDA4 or something?

I have offered to make copies for her if she can't do it herself, but just woould like to troubleshoot the problem for her.

Thanks,
Michael

Comments

bStro wrote on 1/4/2007, 2:39 PM
Possibly depending on which version of Nero she has (I'm using 6.0), there is a button for copying discs on the toolbar -- it looks likes two discs, one in front of the other, and will say "creates a copy of a disc" when you hover your mouse over it. That option will probably be the simplest option for making sure the copy has exactly the same files as the original.

The other methods she's using (clone, backup, copying individual files) leaves it difficult to troubleshoot since we're not sure exactly what steps are being taken. (For example, many backup programs create proprietary file formats that are not meant for creating video DVDs. Might be the case, might not be.)

On the other hand, I seem to recall people having issues when trying to copy DVDs made in DVD Architect 2. The problem cleared up in DVDA3, but maybe it came back for revenge in DVDA4...

Really, though, shouldn't you be making her a copy and charging her for it? Do you know how many others in your situation are trying to prevent customers from copying their wedding DVDs? ;-)

Rob
richard-courtney wrote on 1/4/2007, 6:18 PM
Rob:

I agree, a new form of copy protection.....DVDA4.
Don't change a thing Sony.
bStro wrote on 1/5/2007, 8:02 AM
All this time I thought copy protection on burned media was a physical impossibility.

Go, Sony!

Rob
richard-courtney wrote on 1/5/2007, 2:58 PM
mliebergot:

Please understand we are not insensative to your problem.
Most of us will charge nominally for duplicates. Your problem
sounds like something we have wanted to protect our work for years.
PeterWright wrote on 1/5/2007, 7:49 PM
Possibly step 4 is causing a problem - I would have burned the two folders as data, not as a Video DVD - whatever makes a DVD a video DVD is already in those folders, so doubling up may complicate things!
nolonemo wrote on 1/6/2007, 9:33 AM
In Nero, you're better off burning the folders as video DVD than data DVD, because Nero will do some checks to make sure the file structure etc. is OK.

One thing you have to make sure of, of course, is that you replace the Nero VIDEO_TS folder with the VIDEO_TS folder you want to burn (or else drag the files in the VIDEO_TS folder you want to burn into the Nero VIDEO_TS folder (when you are in DVD Video mode, Nero auto-creates the VIDEO_TS and AUDIO_TS folders in the disc creation dialog window)
MPM wrote on 1/10/2007, 11:36 AM
Nero *Recode* and Clone and several other apps like Shrink are designed to take a retail DL DVD and let you put it on a 4 gig disc. They can eliminate everything but a title, or they'll also preserve the menu structure, or attempt to. Otherwise, absent copy protection, a DVD disc contains however much data -- copying that data from one place to another is trivial, can be done by copy & paste, using any of the copy applets etc. That said, you'll find that there are a lot of media & drive compatibility problems out there, and that playing is often less demanding than making a copy. Also remember that just because your drive & media can handle 16X doesn't mean you should use it at 16X -- for greatest accuracy/readability drop the speed.