Problem importing files

mcarrolljr wrote on 7/6/2001, 9:33 AM
When tying to drag in and AVI, Wave or other media files, I get a circle
with a line through it. I posted here several months ago, with no response. It
must be a big mystery to get this package to actually read those files. I
have tried installation on several computers with the same problem. For anyone
willing to put down $70 for a program this doesn't work, with no support,
go with Adobe Premiere and spend a little more. If I'm somehow installing it incorrectly, then I will take this
back, but from what I've seen so far, this program doesn't work. I can't get an answer
for what should be an easy problem to fix, therefore this problem should be taken
off the market.

Comments

SonyEPM wrote on 7/6/2001, 10:24 AM
This sound like a problem with the registry- wav and most avi files should load no problem. Try uninstalling VideoFactory, then reinstalling it- this usually clears up this type of error.