Problem report: Vegas Pro has stopped working

David-Lavalley wrote on 12/1/2025, 6:27 PM

I just installed Vegas Pro 23.0 (Build 302) on my fairly new Windows 11 machine with an NVidia RTX 5070 card and 64mb of memory. The software install completed without an issue but when I boot the app I get the message above, asking me if I want to send crash details to Magix. I bought this machine primarily for editing video and have not installed many other applications at this point. I tried installing the software on another machine, but the process ended with a message saying I couldn't install on another system.

Should I uninstall the app and try again? Is there another location where I can get help from support?

Thanks,

David

Comments

RogerS wrote on 12/1/2025, 7:25 PM

Could you share the screenshot of the problem details (or paste in what it says)? I don't see anything here.

I also have a RTX 5070 and 64GB of memory and it's working happily.

There are reports of crashes with Microsoft Visual Studio installed. There does seem to be a fix now: Install the most recent release from https://visualstudio.microsoft.com/downloads/.

David-Lavalley wrote on 12/1/2025, 7:48 PM

David-Lavalley wrote on 12/1/2025, 7:49 PM

This notice appears once the app boots up, no other details provided 😟

RogerS wrote on 12/1/2025, 8:14 PM

Please check "show problem details" and then copy and paste the text from that.

Could Visual Studio be the problem? If so try downloading the latest version from the link above.